Platinum Customer Service Representative Resume Example
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PLATINUM CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.
Skills
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Work History
Platinum Customer Service RepresentativeMarriott International - Hume , VA03/2007 - Current
- Exceptional Customer Service.
- Solving customers problems and always finding a solution.
- Interacting with irate customers.
- Multitasking while talking on the phone and navigating the computer.
- Interacting with new or existing customers.
- Answering questions about products or services.
- Answered an average of 80 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of card products.
CashierBickford Senior Living - Moline , IL01/2005 - 03/2007
- Customer service.
- Ordering Products and accounting for items when they were delivered.
- Greet and assist customers.
- Transferred products between stores and other locations via computer.
- Cash handling.
- Recommended, selected and helped locate and obtain out-of-stock product based on store needs.
Back Office CashierPublix Super Market At Westport Plaza - City , STATE09/2004 - 06/2005
- Being accountable for all the money in the store
- Counting each cashiers tray and entering into the computer
- Supervising 25 employees daily
- Opening/closing the store with the Store Manager
Front Office CashierPublix Super Market At Westport Plaza - City , STATE06/2002 - 09/2004
- Package groceries.
- Cash handling.
- Excellent customer service.
- Handling Western Union and Money Grams.
- Sell Lottery tickets.
Front Service ClerkPublix Super Market At Westport Plaza - City , STATE02/2002 - 06/2002
- Customer Service.
- Bag and load customer's groceries.
- Assist customer out to their car.
Skills
Education
Associate of Arts: Computer ScienceBroward College - City, StateCurrent
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Resume Overview
School Attended
- Broward College
Job Titles Held:
- Platinum Customer Service Representative
- Cashier
- Back Office Cashier
- Front Office Cashier
- Front Service Clerk
Degrees
- Associate of Arts : Computer Science
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