Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Microsoft Office Suite
  • SolidWorks (3D CAD Design Software)
  • Visual Basic (programming language)
  • Simio (Simulation software)
  • Excel (VBA)
Professional Experience
01/2014 to Present
Pizza Maker Catholic Medical Center Manchester, NH,
  • Solid Works Project: "Aggie Uber" - completion pending Purpose: Determine how to improve transportation services on campus.
  • Method: Observe various issues that are affecting how students are getting to, from, and/or around campus and determine alternate methods for transportation.
  • The ideal solution would keep students from feeling overcrowded on shuttles, being late for class, and walking long distances to shuttle stops.
  • A mobileaccessible solution that facilitates peertopeer ridesharing would be optimal by giving assistance to fellow students who need to get to class in a short time.
  • General Engineering Topic: Optimization improving a process using tools such as current system modeling, data collection, process analysis, and generation of alternatives.
  • Design of Experiments: "Trashketball" - a tribute to Kobe Bryant's retirement Purpose: of this experiment is to prove that the greater the distance a subject is from the basketball goal, the less likely a subject would make the basketball shot.
  • Method: The distance would be increased in increments of 5 feet and the subject would, ideally, make fewer shots as the distance increases.
  • Results: Based on the results of the statistical analysis, there is a significant difference between treatments which means distance from where a shot is taken has an effect on the accuracy of making a basketball shot.
  • General Engineering Topic: Design of Experiments/SAS programming using various experimental designs to analyze data for research projects, process improvements, human factors studies and surveys.
  • Statistical software is utilized to analyze results as well as parametric statistics such as analysis of variance.
  • Automation: "Aggie-Auto" (re-designed: Aggie Uber) - automating transportation services.
  • Purpose: optimizing and automating transportation services for the university.
  • Method: Observe various issues that are affecting how students are getting to, from, and/or around campus and determine alternate methods for transportation.
  • Design an app for students as well.
  • General Engineering topic: Using automation techniques to shine some light on campus to make transportation easier for student and faculty.
  • Monitor and maintain clean working and cooking surfaces.
  • Maintain and operate cooking equipment according to the standard operating procedures and safety manual.
  • Manage order slips and prepare food to order.
  • Inquire with customers as needed if there are questions about the order.
  • Prepare pizza ingredients such as cutting vegetables, preparing dough, or slicing meats as needed.
  • Use exact measurement of ingredients.
  • Take inventory as needed to make sure ingredients and supplies are ordered correctly.
  • Adhere to all sanitation and safety standards in the work area at all times.
01/2012 to
Retail Sales Associate Ascena Retail Group San Antonio, TX,
  • Provided excellent customer service by answering customers' questions, providing purchase assistance, and keeping shelves stocked.
  • Received deliveries, unloaded stock and merchandise and maintained inventory control using a radio frequency (RF) gun to log inventory data.
  • Responsible for placing product correctly and safely throughout the store.
  • Arranged store displays according to floor plans and mockups.
  • Operated a cash register to check out customers as needed.
  • Reported any damaged products or equipment to supervision.
  • Observed, reported, and corrected all unsafe and unsanitary conditions to prevent accidents.
  • Assist other employees in completing tasks as requested.
  • Adhered to all store guidelines, policies, and Standard Practices.
01/2010 to
Youth Camp Counselor THINK SMART Outreach Center , STATE,
  • Supervised 68 campers during an event or activity.
  • Participated and monitored camp events or outings, i.e., talent shows and field trips.
  • Assisted campers in daily physical activities.
  • Offered campers encouragement during difficult tasks or decisions.
  • Helped campers develop basic life and social skills to foster independence.
  • Adhered to established regulations for camp safety.
Education and Training
Expected in 2012
Bachelor of Science Degree: Industrial and Systems Engineering
North Carolina Agricultural & Technical University - Greensboro, NC
Industrial and Systems Engineering
Institute of Industrial Engineers *National Society of Black Engineers
3D, Automation, basic, CAD, cash register, Excellent communication, interpersonal skills, cooking, Critical thinking, excellent customer service, Customer Service, data collection, data entry, Data Management, Design of Experiments, Design Software, Excel (VBA, experiment, floor plans, inventory, inventory control, Inventory Management, Leadership, listening, machinery, material transport, Microsoft Office Suite, modeling, MRP, office equipment, Optimization, Organizational, policies, process analysis, processes, programming, quality, radio, research, safety, SAS, scanner, Simulation, Solid Works, SolidWorks, statistical analysis, statistics, supervision, surveys, transportation, Visual Basic (programming, warehousing

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