Pit Boss driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills. Mid-level manager with 24 years of managerial experience. Strong strategic-planning and people-management skills. Experienced Pit Boss professional with strong leadership and relationship-building skills.
Supervision and training
Calm under pressure
Cross-functional team management
Pit Boss May 1999 to CurrentTreasure Island Resort and Casino - Red Wing, MNSupervised blackjack dealers, as well as, front line supervisors in the enforcement of all policies and procedures with in the table games department. Reduced and controlled expenses by the opening and closing of blackjack tables in a timely and efficient manner. Managed team of 100 of professionals. Served as mentor to junior team members.
Bachelor of Arts : Criminal Justice, 1992St. Cloud State University - St. Cloud, MN, United States