SEARCH

Pick Process Ambassador Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PICK PROCESS AMBASSADOR
Professional Summary

Experienced area Manager with over 10 years of experience in Leadership. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Problem Solving
    Building Effective Relationships
    Communication Skills
    Quality Assurance
    Initiative
    Listening
    Decision Making
    Process Improvement
    Mentoring
    Planning
Work History
Pick Process Ambassador 08/2019 to Current
Amazon – Chattanooga, TN
  • Leadership on performance or quality improvement and guidance.
  • Responsible for employees' performance operating in higher standards
  • Identifying and executing process improvement initiatives and problem-solving in operations process
  • Participating in ensuring New Starts. Train, retrain, coach and mentor new and current associates.
  • Conducting training, new hires Prepare worker, present operation, test performance and maintain follow-up.
  • Leadership liaison bridging communication barriers between management and non-english speaking associates.
  • Communicating policies to associates and act as primary information source for team, maintaining compliance.
  • Managed over 20 Associate per day.
Data ANALYST02/2019 to 12/2019
Cleveland State Community College – Cleveland, TN
  • Successfully collected, extracted, processed, and interpreted data in order to draw conclusions for managerial action and strategy.
  • Used statistical techniques for hypothesis testing to validate data and interpretations.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Managed data over 300 students per day.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
Commercial Executive09/2009 to 12/2017
BBVA International – Valencia, Venezuela
  • Supervised and organized workflow for approximately 50 employees, while ensuring that each employee understood their duties or delegated tasks.
  • Monitored employee sales productivity and provided constructive feedback and coaching.
  • Conducted business visits for better brand positioning, coordinate, monitor, and plan with technical service company operation of payment media teams.
  • Coordinated and led team meetings with SME customers for technical migration, media payment pricing, and team operation monitoring.
  • Used data management and reporting, good use of equipment, conducted surveys and executed marketing strategies established by company to increase use of means of payment.
  • Identified new business opportunities and provided service and quality after sale recommendations to Commercial Manager.
CEO08/2012 to 11/2017
Patrizi Travel C.A – Valencia, Venezuela
  • Planned, coordinated, and managed administrative, logistical, human resources, and accounting services to support and achieve company goals.
  • Developed new strategies to improve overall quality and productivity.
  • Created domestic and international air ticket reservations through different airline systems, itineraries, issuing tickets, booking hotels, vacation packages, travel insurance, passenger service before during and after each trip.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Aligned operations with client goals by automating Amadeus System.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email.
  • Managed over 50 customer calls per day.
  • Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
Education
Bachelor of Arts: Public RelationsIntituto Universitario Carlos Soublette - Venezuela
Bachelor of Science: Business AdministrationExpected in 06/2021University of Alabama At Birmingham- Birmingham, AL
Accomplishments
  • Seminar Efficient integration of service-quality equipment (2011).
  • Workshop Customer Service from the perspective of the personal domain and ability to handle the change (2012).
  • Amadeus Selling Platform Connect Course, Air Ticket Reservation (2012).
  • Workshop Strengthening the key competencies of human talent (2013).
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Amazon
  • Cleveland State Community College
  • BBVA International
  • Patrizi Travel C.A

School Attended

  • Intituto Universitario Carlos Soublette
  • University of Alabama At Birmingham

Job Titles Held:

  • Pick Process Ambassador
  • Data ANALYST
  • Commercial Executive
  • CEO

Degrees

  • Bachelor of Arts : Public Relations
    Bachelor of Science : Business Administration Expected in 06/2021

Similar Resumes

View All
Warehouse-Associate---Pick-Ambassador-resume-sample

Warehouse Associate - Pick Ambassador

Amazon

Racine, Wisconsin