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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plan and manage efficient routes to maximize deliveries and customer satisfaction. Hardworking Delivery Driver with [Number] years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Dedicated and responsible [Job Title] with [Number] years of experience generating sales while maintaining personalized service. Knowledgeable about [Product or Service] promotions and background developing deep customer connections to promote sustained revenue. Brings superior work ethic and excellent people skills to delivery process. Adaptable [Job Title] with [Number] years of experience transporting large loads of up to [Number] pounds. Knowledgeable of all federal and state driving guidelines. Performed basic mechanical work and made roadside repairs. Safety-focused [Job Title] with outstanding work ethic and more than [Number] [Timeframe] with zero accidents. Offers dynamic skills in customer service, [Skill] and [Skill]. Follows all rules of road and certified in operating [Type] and [Type] equipment.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Fox Valley Oshkosh Kholler, Expected in 12/2021 GED : - GPA :
Certifications
  • Certified [Job Title], [Company Name] - [Year]
  • [Area of certification] Training - [Year]
  • [Area of expertise] License - [Year]
  • Licensed [Job Title] - [Year]
  • Association for Project Management (APM)
  • [Area of certification], [Company Name] - [Year]
Experience
Cashier - Pick N Save
City, STATE, 02/2019 - 07/2020
  • Answered customer questions regarding shipments.
  • Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Handled merchandise in accordance with product handling standards.
  • Processed payments by accepting cash, checks and credit card payments.
  • Notified customers of delays, decreasing calls to support.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
Wendys International Inc. - Wendys
City, STATE, 05/2019 - 06/2020
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Collaborated with [Job title] trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Lent hands-on training services to maximize employee efficiency.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Facilitated adoption of new real estate loan software by providing one-on-one training and guidance to loan officers.
  • Co-developed on-the-job training programs to reduce training time from [Number] to [Number] weeks.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Designed and directed orientation and training programs to meet client needs.
Cashiers Resort Rentals - Wendys
City, STATE, 03/2019 - 06/2020
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
Joseph - Mcdonalds
City, STATE, 06/2012 - 05/2020
  • Increased customer base and market share by promoting product through diverse channels.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Partnered with [Job title] to develop [Type] collections and color stories.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
Accomplishments
  • Carried inventory valued between $[Amount] and $[Amount].
  • Delivered [Number] to [Number] food items to an average of [Number] clients daily.
  • Promoted to senior position within [Number] months of employment.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
  • Negotiated with vendors, saving the company $[Amount] annually.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action] and [Action].
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended
  • Fox Valley Oshkosh
Job Titles Held:
  • Pick N Save
  • Wendys
  • Wendys
  • Mcdonalds
Degrees
  • GED