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Waitress

• Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
• Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
• Made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Checked menus to verify current selection availability and cleanliness.
• Maintained table settings by removing courses, replacing utensils and refilling beverages courteously and promptly.
• Maintained current menu knowledge to provide accurate information and help customers make selections.
• Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
• Checked order accuracy and food quality before delivering to customers.
• Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
• Guided guests through dining rooms and provided needed assistance, including handing out menus, checking coats and retrieving high chairs and booster seats.
• Checked on all tables at appropriate intervals to refill drinks and respond to requests.
• Managed closing duties, including restocking items.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
• Upsold products to customers, effectively increasing sales.

Hostess

• Presents a positive and lasting impression of the restaurants friendliness, excellent service, and high standards by greeting every guest on arrival. Bids farewell as guest leave inviting guests to return.
• Helped to plan and execute parties for guests, including coordinating menus and preparing tables.
• Maintains waiting list and coordinates seating while on a waiting list in conjunction with reservation list.
• Answered phones politely and promptly, accurately recording and confirming reservations.
• Responds calmly to unsatisfied guest and notifies managers of situation.
• Preforms all duties and responsibilities in a timely manner in accordance with established company policies to achieve the overall objective position.
• Maintains a favorable working relationship with all other employees which makes for a harmonious environment.

• Helped teach youth Sunday School and assisted in developing dynamic curriculum for younger church members.
• Assisted youth minister in day-to-day planning and administrative work.
• Maintained up-to-date and accurate program files and records.
• Planned events.
• Purchased materials for activities/events.
• Maintained social media.
• Small group leader for middle school.
• Planned and organized games for students.
• Assisted in other departments as needed.

• Helped come up with names for the upcoming series.
• Planned retreat for high school/ middle school.
• Organized rooms.
• Planned a back to school bash.
• Helped prepare sermons.
• Conducted and lead Bible study groups based on assigned books.
• Community service.