Skilled customer service representative committed to addressing customer concerns with speed, accuracy and professionalism. I have had 8+ years of customer service experience, can type 60 words per minute, and work specifically well in a call center environment.
Managed call flow with up to 25 calls in queue per minute.
I worked at the photo department. I handled the cash register, nightly maintenance, and handled all the photo equipment.
This was a general store clerk position job. I handled everything from the pets, the cash, cleaning daily, handling customer complaints, issues, and assisting.
I was handling all inventory control, I also assisted with customer sales when needed, daily maintenance, also any loss prevention.
As a relay operator I was basically a phone line for the deaf, hard of hearing, and speech disabled. I would be typing what the person was saying and he deaf, hard of hearing, and speech disabled would see it pop up on their screen, in return they would type out a response that I must read with inflection to the other person.
I would check for any mistakes that were made on any printable document that came from our printers; on booklets, magazine inserts, typo's on posters, etc. before shipping it out to our clients.
I was working as a customer service rep. in a call center environment. I would handle all billing, technical troubleshooting, and warranty information questions. I had to meet metrics every month and every week in multiple different categories.
I handled incoming calls regarding sprints billing, including technical troubleshooting on all devices and any customer complaints.I had to meet metrics every month and also every week in multiple categories.
I am a work from home agent for home shopping network. I handle all customer service related issues and questions. I must meet metrics every month and week for multiple categories. handle incoming calls from home.
I had to Quit school to continue with career to support family.
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