Over 3yr experience with Customer Service/Call Centers, Placing high call volume environments. Outbound and Inbound calls. Customer Service Representative who maintains a high level of professionalism, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Developed effective relationships with all call center departments through clear communication.
Addresses customer service inquires in a timely and accurate fashion.
Made reasonable procedure exceptions to accommodate unusual customer request.
Member of [MarVista Soft ball] Team
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