Member-focused Agent with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Assists members with inquiries about their Costco Membership, Costco products, and other general questions.
Met with potential members and current members to discuss signing up with Costco, renewing their memberships, upgrading to Executive membership, applying for an American Express credit card, the setting up on-sites for a businesses' employees, the using of Costco services, and promoting warehouse sales.
Managed all aspects of the Tire Department - sales, scheduling, managing of employees.
Managed all aspects of both the Membership and Marketing Departments.
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