Driven and compassionate Medical Assistant, Phlebotomist with 15 years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
BLS - Basic Life Support
Medical Assistant Phlebotomy Certification (MA-P)
Talent in obtaining/charting vital signs
Qualified in specimen collection/processing
Blood Withdrawal certification
Medical Assisting specialist
Certified Medical Assistant
Staffing management ability
Staff training and development
Exceptional interpersonal skills
Education and Training
April 2011Kaplan University
Coursework in Medical Assistant and Labratory Assistant
Basic Lifesaving/CPR CertificationAmerican Red Cross
Phlebotomy Team Leader Coordintor09/2015 to 07/2017Southwestern Medical CenterLawton, OK
Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
Performed various administrative duties, including data entry and document preparation.
Scheduled staff of 10 Clinical Lab Technicians to maintain efficient work flow.
Demonstrated testing procedures and equipment to new laboratory personnel.
Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
Participated in activities to support the
hospital in meeting JCAHO and CAP accreditation standards while adhering to
billing compliance regulations.
Accurately and completely accessioned specimens
into the laboratory information system, accurately labeled specimens and
distributed to appropriate section for testing.
Sent specimen to outside laboratories, ensuring accurate completion of
requisitions slips and safe packaging of the specimen.
Reconciled reference lab billing
Maintained collection area; inventory and stock
Clinical Lab Assistant09/2013 to 01/2015PacLabOlympia, WA
Proficiency in a variety of routine blood drawing procedures, to include
venipuncture and capillary techniques.
Facilitated the unobserved collection of urine specimens.
Successfully executed CLIA Waived test as well as other POC testing.
Prepared specimens for analysis and established proper chronological priorities in testing.
Proficiency with processing samples to ensure the integrity of the sample is not compromised.
Ability to maintain inventory of supplies, reorder as required.
Ability to operate Laboratory Information System (LIS) for entry of patient
demographics, test orders, billing information.
Experienced with use of office equipment including telephone, computer, fax, etc.
Proficiant in specialized collection to include breath alcohol testing and
Mobile Phlebotomist, Patient Service Specialist03/2012 to 07/2013LabCorpLacey, WA
Experienced in paternity collections, breath/saliva alcohol testing.
LCM/Cyber Tools, TestCup.
Pediatric blood collections, and difficult draws(patients in long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Successfully set up two patient care facitlites. Set up computer accounts, patient records.
Ensured HIPAA compliance.
Worked closely with medical faciclty staff to ensure a smooth transition to an in house labratory.
Phlebotomist trainer02/2010 to 07/2011Phlebotomist, Talecris Plasma ResourcesPhenix City, AL
Responsible for training new employees for both Phlebotomist I positions as well as donor floor technicians.
Performed venipunture, and assisted in the determination of suitable of donors to undergo the plasmapheresis procedure.
Set up, disconnected and operated the automated plasmapheresis machine, including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
Ensured the proper calibration and maintenance of autopheresis machines.
Maintained thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.
Medical Assistant10/2009 to 02/2010Kosobucki Family MedicineColumbus, GA
Triaged and prepared patients to receive care.
Performed various testing, such as EKG, urinalysis, hemocult testing, and CLIA waived tests.
Prepared specimens for lab testing.
Prepared and administered medications.
Performed venipuncture, capillary punctures.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Performed pulmonary function testing.
Assisted the Physician with various in office procedures.
Podiatrist Assistant02/1998 to 01/2004Dr. Thomas E. Jacobs, DPMRoseville, MI
In-processed patients, scheduled appointments, and followed chart guidelines.
Prepared patients for treatment-taking medical history, lower extremity x-rays, casting, debridement, venipuncture, vital signs and administered B12 injections.
Maintained exam rooms, including but not limited to, setting up of instruments and equipment, cleaning and sterilizing according to scheduled maintenance program, ordering, and sorting storage supplies.
Tested patients' blood glucose levels.
Maintained patient privacy and confidential patient information.
Family Readiness Group Leader June 2004-June 2009
Volunteer of the Year 25th ID (2005), Volunteer of the Quarter 1-27 IN BN (2006).
Volunteer of the Quarter 25th ID (2007), Yellow Ribbon Award (2008).
Volunteer of the Year 25th ID (2009), Shield of Sparta Award for Volunteerism (2009).