Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
  • Medical Assisting Program with Phlebotomy & EKG, 2016 (Certificate of Completion)  Bay Area Medical Academy, San Jose, CA
  • BLS for Healthcare Providers, CPR & AED (AHA - American Heart Association) Issue date 5.06.2016 - Expiration date /Renewal May 2018
  • Nationally Certified EKG Technician, CET (NHA) - Issue Date: 9.30.2016 - Expiration Date/Renewal: 9.30.2016
  • Nationally Certified Medical Assistant, NCMA (NCCT) 
  • Trained in: Vital signs, Blood draws/collection, Injections (ID, SC, IM, ztrack), EKG (3, 5 & 12 lead & basic EKG interpretation)
  • Administrative / Front office duties
  • Clinical / Back office duties
  • Excellent customer service experience (10+ yrs)
  • Experience performing in high stress and fast paced work environments
  • Strong written and verbal communication skills with patience and colleagues
  • Knowledgeable with both OSX and WIN computers
  • Data Entry / Typing skills of  85+ WPM
  • Knowledgeable with HIPAA and OSHA rules, standards, and implementation guidelines
  • Experience in high call volume call center with use of multi-line phones
Work History
11/2016 to 11/2016
Phlebotomy Extern Thomas Health South Charleston, ,
  • Performed blood collection by routine venipuncture and capillary techniques, urine analysis collections and paternity collections
  • Understanding of phlebotomy protocols, compliance and safety
  • Outstanding communication and patient-handling skills
  • Familiar with blood specimen storage, blood collection and handling safety
  • Learned effective and communications skills necessary to deliver the best in patient care. Deal with people with different personalities and lifestyles. Work successfully with a diverse community.
  • Disposal of biohazard materials according to schedule and best practices
10/2016 to 11/2016
Medical Assistant Extern Alliance Occupational Medicine [Externship] City, STATE,
  • Pull and Prep patient charts, Maintain patient files for both Dr. and Physical Therapists/Aides
  • Experience with EMRs and relevant computer applications
  • Performed vitals, administered injections, non-DOT drug screening and urinalysis
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Greet and room patients for Dr. and Physical Therapy dept, Provided patient education
  • Assisted in a TB Offsite
  • Maintained front and back office duties (i.e locating missing charts, keeping up on laundry for rooms and Physical Therapy dept, re-stocking supplies and meds)

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