High-performing Phlebotomist with 10 years of healthcare experience in hospital and medical office environments. Patient service professional dedicated to effective team management and customer satisfaction. Organized successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Trained in HIPPA compliance
Billing and collections
Exceptional communication skills
Strong patient relations
Emergency Medical Technician (EMT) certification
Personable and trustworthy
Phlebotomist , 01/2011
to Current Quest dignostics – Lexington,
Carefully reviewed test results for accuracy.
Quickly responded to and resolved all customer service issues in a timely manner.
Oversaw the complete identification, confirmation and sensitivities on mycobacteriology and mycology specimens from both state and private facilities.
Created worksheets and logged samples correctly into the computerized tracking system.
Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log.