Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all company goals and expectations.
Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered direction and gave constructive feedback to motivate team members.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Processed shipments and maintained organised stockroom.Kept current on market and product trends to effectively answer customer questions.Processed all sales transactions accurately and in a timely manner.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Communicated store policy violations to the leadership team in a timely manner.
Recommended and helped customers select merchandise based on their needs.Informed customers about sales and promotions in a friendly and engaging manner.Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Demonstrated that customers come first by serving them with a sense of urgency.Maintained friendly and professional customer interactions.Worked as a team member to provide the highest level of service to customers.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Exceeded targeted sales goal monthly.Created strategies to develop and expand existing customer sales, which resulted in a department increase in monthly sales.Demonstrated that customers come first by serving them with a sense of urgency.Placed special merchandise orders for customers.Maintained friendly and professional customer interactions.Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.
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