Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
Strong knowledge of Narcotic rules and regulations.
RCRA Hazardous waste management
Narcotic Technician, Credits and Returns department, RCRA Hazardous waste specialist, Communicated directly with doctors' offices via telephone, fax and email.Entered new patient profiles and prescriptions into medication input software system.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Verified patient data and billing information.Maintained proper storage and security conditions for all drugs.Labeled all products appropriately, including cautionary and auxiliary labels.Precisely processed third party prescriptions and managed adjudication review.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Filled prescriptions, Manage and refill emergency kits.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.Accurately recorded compounded products and prepared appropriate labels.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Regularly ordered medication and pharmacy, office and restroom supplies.
Verified that information in the computer system was up-to-date and accurate.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Organized weekly sales reports for the sales department to track product success.Excelled in exceeding daily credit card application goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Resolved product issues and shared benefits of new technology.Worked under strict deadlines and responded to service requests and emergency call-outs.Successfully interacted with customers and retail buyers to expedite orders.
Pima Medical Institute 2005
Certificate of Completion of Pharmacy Technician Program
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