Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency can who answer a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Communicated with all customers and staff in a pleasant and professional manner. ?
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Maintained proper storage and security conditions for all drugs.
Updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
Followed state and federal record keeping guidelines for legend drugs and controlled substances.
Strictly maintained customer and patient confidentiality. ?
Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
Managed daily office operations and maintenance of equipment. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Verified details of transactions, including funds received and total account balances. Deposited third party checks, as well as monthly reserve transfers. Researched and resolved billing and invoice problems.
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