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pharmacy technician resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic Pharmacy Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Pharmacy operations and inventory management for a high volume CVS pharmacy. Motivated to learn, grow and excel within the CVS model. Recently chosen by District Leader to take part in WeCare Rollout within the district and achieved great success within our pharmacies including our Target pharmacies.

Skills
  • Interpersonal skills
  • Multitasking
  • Attention to detail
  • Innovative
  • Drug inventory management
  • Team Leadership
  • Team collaboration
Work History
Pharmacy Technician , 04/2022 to Current
Hennepin County Medical CenterBrooklyn Park, MN,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Processed over 500 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
WeCARE Trainer, 11/2021 to 04/2022
One Community HealthSacramento, CA,

Over a 5 month period of time I worked along side another Technician and Pharmacist to lead a team that is focused on WeCARE, which is our workflow service model. By training each store in the district, our goal was to train every technician and pharmacist to have greater insight into how the WeCARE Workflow contributes to superior service by driving optimal workflow that allows teams to focus on the customer. The goal of being a WeCARE trainer is to help form the foundation of a successful workflow to support the execution of essential elements of a satisfying store experience. Executing on the essentials allows for quality customer interactions that contribute to an excellent service experience.

Pharmacy Technician/Inventory Specialist , 08/2012 to 11/2021
Huntington Ingalls IndustriesFort Bragg, NC,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Reviewed and verified customer information and insurance provider information.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Collected co-payments or full payments from customers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Manager, 08/2001 to 03/2004
Uncle Bob's Self StorageCity, STATE,
  • Managed over 500 storage units
  • Provided a friendly atmosphere and excellent customer service
  • Assisted individuals and business customers to determine their storage needs
  • Rented storage units and assisted customers in completing their rental agreements
  • Handled onsite payment processing
  • Completed Administrative tasks such as filing paper work and invoices for customers
Education
: Associates Degree, Expected in to Guilford Technical Community College - Jamestown, NC
GPA:
High School Diploma: , Expected in 06/1991 to Page High School - Greensboro, NC
GPA:

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Resume Overview

School Attended

  • Guilford Technical Community College
  • Page High School

Job Titles Held:

  • Pharmacy Technician
  • WeCARE Trainer
  • Pharmacy Technician/Inventory Specialist
  • Manager

Degrees

  • High School Diploma

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