Patient service-oriented technician with professionalism expertise and advanced in compounding. Strong background in clinical pharmacology and patient medication therapy management. Currently licensed in Florida
Enthusiastic Technician with a track record of maintaining positive relationships with customers, pharmaceutical representatives, manufacturers, medical professionals, healthcare organizations and insurance providers.
Pharmacy Technician with almost 3 years in compounding and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures.
*In good standing with the Florida Board of Pharmacy
*Also Registered and Certified
*Currently holding a security "D" license (Florida)
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Dispensed and delivered patient medications to patients to the correct individual(s).Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Accurately recorded compounded products and prepared appropriate labels.Verified patient data and billing information.Correctly priced and filed prescriptions after they were filled.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Interpreted and evaluated the validity and safety of medication orders and prescriptions.Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.Extended patient engagement with extra counseling and follow-up adherence calls.
Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.Extended patient engagement with extra counseling and follow-up adherence calls.Proficiently processed and dispensed written, oral and electronic prescriptions.Appropriately resolved customer issues, complaints and questions.Successfully assisted customers with medical issues and provided valuable healthcare counseling.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Labeled all products appropriately, including cautionary and auxiliary labels.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Strictly maintained customer and patient confidentiality.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Correctly priced and filed prescriptions after they were filled.Mixed various pharmaceutical preparations according to written prescriptions.
Coursework in Pharmacy Technician
Minor in Consulting with Patients
MCI Institute of Technology Academic Achievement Award
Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law
5 Years experience with Security
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