Enter new patient profiles and prescriptions into medication input software system. Verify patient data and billing information. Proficiently process and dispense written, oral and electronic prescriptions. Work closely with pharmacists and use medication input software to safely and accurately dispense medication. Interface with doctors' offices via telephone, fax and email. Verify accuracy and completeness of information on prescription and refill requests. Label all products appropriately, including cautionary and auxiliary labels. Retrieve, count and measure drugs and capped and uncapped vials and bottles. Efficiently answer multi-line phone and process high volume of order requests. Maintain proper compliance logs, including for refrigerator temperatures. Maintain drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Maintain proper inventory levels, rotate stock and immediately comply with prescription drug recalls. Manage pharmacy inventory through proper medication ordering and returns. Regularly complete paperwork and enter prescription and insurance billing information into patient profiles. Strictly maintain customer and patient confidentiality. Provide friendly customer service at prescription drop-off and pick-up counters. Direct operations to increase efficiency and minimize patient wait times. Consistently uphold proper pharmacy and general safety procedures and standards. Maintain proper inventory levels, rotate stock and immediately comply with prescription drug recalls. Appropriately resolve customer issues, complaints and questions.
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