Pharmacy Technician at Mayo Clinic. Part of inventory team that manages prescription medication stock between six different outpatient locations. Experienced in data entry, adjudication procedures, customer point of sale, running purchase orders, and telephone etiquette. Detail oriented and focused on accuracy and efficiency. Certified with the Minnesota Board of Pharmacy.
Maintains drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders, processes returns and inter-store transfers. Follows state and federal record keeping guidelines for legend drugs and controlled substances and complies with prescription drug recalls. Works closely with pharmacists to resolve product-related customer issues, complaints and questions. Communicates with all patients and staff in a pleasant and professional manner.
Processed shipments and maintained organized stock shelves. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Processed all sales transactions accurately and in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Posted teller transactions, including deposits, withdrawals, transfers, loan payments, cashier's checks and money orders. Provided excellent customer service both in person and over the phone. Adhered to strict confidentiality as well as both state and federal regulations.
GPA: 3.36 / 4.0
Activities coordinator for Science Club; participated in Irish Dancing Club.
Participated in International Christian Fellowship group. Developed problem-solving skills, flexibility, and the ability to interact with people on an international scale.
Volunteer technician at Salvation Army Health Clinic Pharmacy in Rochester, MN (August 2012 to present).
Senior High youth group leader for 11th-12th graders at Rochester Covenant Church (June 2010 to present).
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