Pharmacy Technician with three years of hospital and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures.
Pharmacy Technician certified
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors' offices via telephone, fax and email.
Provided friendly customer service at prescription drop-off and pick-up counters.
Dispensed and delivered patient medications to patients throughout the community.
Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Verified patient data and billing information.
Verified accuracy and completeness of information on prescription and refill requests.
Maintained proper storage and security conditions for all drugs.
Mixed various pharmaceutical preparations according to written prescriptions.
Correctly priced and filed prescriptions after they were filled.
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Strictly maintained customer and patient confidentiality.
Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
Labeled all products appropriately, including cautionary and auxiliary labels.
Communicated with all customers and staff in a pleasant and professional manner.
Processed up to one hundred prescriptions on high volume days with 100% accuracy.
Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
Advised customers on the selection of medication brands, medical equipment or healthcare supplies.
Directed operations to increase efficiency and minimize patient wait times.
Consistently upheld proper pharmacy and general safety procedures and standards.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Followed state and federal record keeping guidelines for legend drugs and controlled substances.
Successfully assisted customers with medical issues and provided valuable healthcare counseling.
Appropriately resolved customer issues, complaints and questions.
Proficiently processed and dispensed written, oral and electronic prescriptions.
Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law
Volunteer to feed the homeless
Volunteer to feed families in need
Volunteer assignments at hospitals
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