Pharmacy Technician with over 20 years of hospital and retail pharmacy experience. Detail-oriented and focused on accuracy and efficiency. Enjoys training new employees and both pharmacist and technician students.
Entered new patient profiles and prescriptions into medication input software system. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately recorded compounded products and prepared appropriate labels. Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugs. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality.
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Dispensed and delivered patient medications to patients throughout the hospital. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas. Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Labeled all products appropriately, including cautionary and auxiliary labels.
Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers. Appropriately resolved customer issues, complaints and questions. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Consistently upheld proper pharmacy and general safety procedures and standards. Directed operations to increase efficiency and minimize patient wait times. Calculated, weighed, measured and mixed ingredients with expert precision. Regularly ordered medication and pharmacy, office and restroom supplies. Communicated with all customers and staff in a pleasant and professional manner. Trained new employees as well as both pharmacist and technician students on IV admixture, USP797 standards, clean room procedures and prioritization
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