Registered Technician in the State of South Dakota.
Passed the National Certification exam in 2009.
Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for Omnicell replenishment and delivered them to the various patient care areas.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Filled departmental requisitions and crash cart medication trays.Maintained proper storage and security conditions for all drugs.Mixed various pharmaceutical preparations according to written prescriptions.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Communicated with all customers and staff in a pleasant and professional manner.Regularly ordered medication and pharmacy, and office supplies. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Appropriately resolved customer issues, complaints and questions.
Served customers with a friendly and appropriate attitude. Stocked beverages and kept the manager informed of what needed to be ordered. Generalized housekeeping throughout the shift to keep the facility looking nice. Handled the register and money in a professional manner.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately recorded compounded products and prepared appropriate labels.Maintained proper compliance logs for the refrigerator temperatures and state regulated drugs. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Mixed various pharmaceutical preparations according to written prescriptions.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Precisely processed third party prescriptions and managed adjudication review.Calculated, weighed, measured and mixed ingredients with expert precision.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Appropriately resolved customer issues, complaints and questions.
Professional and friendly customer service. Maintained customer confidentiality in regards to personal information including social security numbers and income. Cross trained in other departments to cover shifts for coworkers. Ability to multi-task between the customer, computer, and speaking on the phone with the bank in order to get customer issues resolved.
Handled a large amount of calls through a dialer system. Efficiently worked with delinquent card holders on getting a payment arrangement set up to bring them current. Average phone call time was three minutes per card holder. High level of clearance on a back ground check in order to work with individual's personal information including social security numbers, personal location, employment, income, and banking.
Spoke with potential students about the benefits of the school and programs offered. Led tours with students and parents of the university while providing history and facts of the campus. Filed incoming paperwork and did additional follow-up on issues potential students were having with services. Answered the phone and referred them to the admissions counselor if needed. Stuffed and sent informational packets to high schools to distribute.
Water Safety Instructor certified. CPR certified. Maintained the pool facility in proper working order including daily cleaning and weekly water testing. Handled the incoming money and prepared it for deposit. Created a schedule for the lifeguards. Led swimming lessons for children as well as provided private lesson's for adults and a water aerobics class. Worked with parents to resolve issues they had in regards to their children's behaviors, punishments, or rewards while at the facility.
CPR certified. Worked scheduled days or switched as appropriate to maintain adequate coverage of the facility during operating hours. Maintained the facility by daily cleaning. Watched people in the water to maintain safety for all and spoke with individuals about their actions if inappropriate. Disciplined individuals that did not follow the rules and were a hazard to the safety of others. Assisted during swimming lesson's for children as well as leading the water aerobics class on scheduled days.
Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law
Member of Key Club
Member of National Honor Society
Bill Looby Scholarship
South Dakota Achievement 4 year scholarship
Minor in Native American Studies
General Studies completed.
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