Pharmacy Technician with 3 year of retail pharmacy experience. Inputting, filling, and insurance experience, has knowledge of Medicaid and Medicare procedures. Pharmacy Technician with data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.Licensed Pharmacy Technician who excels at teamwork, conflict resolution and making sound decisions under pressure.
ExCPT Pharmacy Technician
MS Board of Pharmacy License
Entered new patient profiles and prescriptions into medication input software system.Provided friendly customer service at prescription drop-off and pick-up counters.Communicated directly with doctors' offices via telephone, fax and email.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Regularly ordered medication and pharmacy, office and restroom supplies.Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.Interpreted and evaluated the validity and safety of medication orders and prescriptions.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Provided friendly customer service at prescription drop-off and pick-up counters.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Strictly maintained customer and patient confidentiality.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Communicated with all customers and staff in a pleasant and professional manner.Consistently upheld proper pharmacy and general safety procedures and standards.Appropriately resolved customer issues, complaints and questions.
Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated store policy violations to the leadership team in a timely manner.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.Received and processed cash and credit payments for in-store purchases.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.
Pascagoula High School
1716 Tucker Ave
Pascagoula, MS 39567
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