I am a Certified Pharmacy Technician with 5 years of retail pharmacy experience. I am a self-starter with extensive knowledge of Private insurance, Medicaid and Medicare procedures. I have excellent data entry skills and telephone etiquette. I am detail-oriented and focused on accuracy and efficiency.
Certified Pharmacy Technician (CPhT) as of October 2011
Entering new patient profiles and prescriptions into medication input software system
Communicated directly with doctors' offices via telephone and fax
Provided friendly customer service at prescription drop-off and pick-up counters
Worked closely with pharmacists and used medication input software to safely and accurately dispense medication
Verified patient data and billing information
Communicated with all customers and staff in a pleasant and professional manner
Precisely processed third party prescriptions and managed adjudication review
-processing transactions for customer deposits and withdrawals
-interacting with customers and fellow employees
-researched and resolved customer issues on personal savings, checking and lines of credit accounts.
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