Certified Pharmacy Technician with more than 10 years of pharmacy experience. Extensive knowledge of Medicaid, Medicare and commercial insurance procedures. Excellent data entry skills and telephone etiquette. Detail oriented and focused on accuracy and efficiency.
State of Illinois Pharmacy Technician License
PTCB Certified Pharmacy Technician
Coordinate processing of pharmacy prior authorization requests and all other formulary exceptions. Assist Lead Clinical Pharmacist with pharmacy projects. Serve as a resource for Customer Service Representatives that need additional assistance in meeting the needs of our customers by providing accurate information regarding insurance coverage.
Enter new patient profiles and prescriptions into medication input software system. Communicate directly with doctors' offices via telephone, fax and email. Provide friendly customer service at prescription drop-off and pick-up counters. Handled the scheduling of all technicians, ensuring that customer demands were met. Maintain inventory and ordering.
Assisted the Foreign Trade Zone staff at Rockwell Automation in Champaign, IL, mostly with data entry needs. Processed invoices for accounts receivable, having to use the daily currency exchange updates to convert foreign currency amounts. Processed and audited daily reports.
Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Handles food preparations. Served drinks to customers in a responsible manner. Maintained stock levels to prevent shortages of critical items. Accurately balanced cash register and daily deposits.
Organized files, developed spreadsheets, mailed reports and scanned documents. Made copies, sent faxes and handled all incoming and outgoing correspondence. Ordered supplies as needed for various projects.
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Assisted customers with store and product complaints. Processed and issued money orders for customers. Maintained adequate cash supply in cash drawers in multiple checkout stations. Managed cash stock and inventory balances accurately. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Processed merchandise returns and exchanges.
Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Communicated with all customers and staff in a pleasant and professional manner.
Also earned an Associate of Science
Coursework in Organic and Inorganic Chemistry
Volunteered for the Urbana Park District on a number or work weekends, where the day is spent cleaning up local parks. Also volunteered for various functions held at Parkland College, such as Math Contest and Science Fairs held for area high school students. Been an active participant and contributer to the Champaign Relay for Life for the last 5 years.
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