Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Background

Clinical Pharmacist(Care Management RPh)

Long tenured healthcare professional with more than 10 years of pharmacy and medical experience. Provided support to optimize care for more than a thousand patients per month. Utilize perceptive

knowledge in providing consultation to healthcare providers in the pursuit of excellence and rendering compassionate care. A self-motivator with an entrepreneurial spirit for spearheading efforts that advance geriatric care and promote positive patient attention including decreasing hospitalization and drug utilization, and improving accountability for patient safety.

Skill Highlights

Disease specialization proficiency

Computerized charting specialist

Problem resolution

Enthusiastic caregiver

Advanced Cardiac Life Support (ACLS) certification

Siemens, EPIC, McKesson Pharmacy Systems and Automation, Pixies Medication Management, Care Fusion, Pyxis Connect Medication Ordering. Word, Excel, Power Point, CPOE

  • Personal and professional integrity
  • Patient-oriented
  • Conflict resolution

Healthcare billing proficiency

Successful treatment of <conditions>

Disease specialization proficiency

Strong clinical judgment

Practiced inpatient and outpatient caregiver

Disease management programs


Clinical Services:

  • Fluid restriction for age and patient characteristics
  • IVPB to IVP
  • Integrate TPN processing into order entry system order (CPOE)
  • Standardized IV concentration i(Adult/ Pediatric/NICU.
  • Policy Development:
  • Adaptation of 2 legal identifiers for order processing
  • Separate Concentrated KCL from Sterile water and other StockCompliance
  • Maintained compliance with regulatory standards
  • Total Quality Management: Communicate as appropriate
  • Anticipate changed orders to minimize waste in Pediatrics
  • Sterile technique/Sterile room Compliance
  • Secure addition of Evening Pharmacist(1FTE) to prevent errors
  • Error reduction Patient Care
  • Delivered compassionate care that exceeded hospital requirements.
  • Successfully provided quality care to average 100 patients in TPN (30-35 Paediatrics/NICU)
Work History
Hospital Pharmacist , 09/1996 - 06/2015
Westchester Medical Center Valhalla, New York
Professional Experience
, 07/2008 - 06/2015
Bickford Senior Living Omaha, NE,
  • Worked under the general direction of the Supervising Hospital Pharmacist and Clinical Pharmacy Specialist.
  • Provided direction and supervision to supportive staff and direct day-to-day comprehensive, patient-oriented pharmacy services.
  • Identify problems in assigned areas of practice and collaboratively develop appropriate resolutions, exercising sound management and clinical judgment.
  • Participate in training pharmacy interns and supporting personnel in each of the pharmacy service areas.
  • Key Accomplishments: Identified need to provide pharmacist coverage in IV ad-mixture to reduce risk of medication errors.
  • Recommended the institution of IVPush protocol for intravenous medication, reducing both drug and labor waste and providing fluid restriction support where necessary.
  • Made constructive recommendations to retrain all support personnel in aseptic techniques.
  • Proposed 24 hours pharmacist coverage to IV ad-mixture, which resulted in reduced sentinel events by 98% during evening shift and improved the level of comfort, confidence and vigilance of pharmacists.
  • Suggested streamlining workloads by differentiating "Stat" from "Urgent Requests" to reduce customer's complaints, improve patient safety and nursing-pharmacy relations.
  • Improved safety capacity for the pediatric IV program by standardizing drug concentrations across various pediatric age groups.
  • Proposed computerizing order entry (CPOE) of parenteral nutrition for neonate (NICU) to increase time effectiveness, standardization and safety.

, 07/2001 - 07/2008
Bickford Senior Living , ,
  • Served as specialist for total parenteral nutrition and IV admixture, streamlined medical orders for potential incompatibilities.
  • Joined groups of Nutrition professional experts to obtain updates and knowledge for educating medical staff (nurse practitioners, medical interns and nurses) in fluid-electrolytes and medication incompatibilities.
  • Key Accomplishments: Developed an astute awareness of potential for sentinel events and adjusted skills and vigilance accordingly.
  • Revamped NICU staff training, bringing in a medical director trained in nutrition resulting in decreased numbers of TPN orders, reduced phone calls, costs and pharmacist interventions, decreased potential for sentinel events by 80-90%, and increased time for optimizing NICU patient care.
  • Increased time for monitoring and adjusting electrolytes resulting in improved patient care.
Pharmacy Consultant, 03/1993 - 11/2005
State Of New York Hamburg, NY,
  • Provided pharmaceutical care services to approximately 1,000 nursing home residents and sub-acute units monthly.
  • Reviewed patient drug use, conducted physical assessments concordant with various diseases and drug therapies, appraised and advised on medication regimen adjustment.
  • Implemented therapeutic substitutions and other cost control measures that reduced the number of patient medications, eliminated therapeutic duplications.
  • Identified and resolved medication related problems, errors.
  • Evaluated/identified potential risks for adverse events secondary to chronic drug use.
  • Documented and reported all quality improvements, clinical activities to Nursing and medical directors.
  • Followed up the results of related interventions to instigate a continuous improvement process.
  • Research to respond to clinical and pharmacy process related questions.
  • Key Accomplishments: Optimized drug therapies by decreasing drug related problems and costs, reducing average medications from eight to ten (8-10) to six (6) per resident.
  • Educated physicians, nurses and staff of medication uses and geriatric care to augment the knowledge of age related pharmacodynamics and to promote Geriatrics as a specialty practice.
  • Engaged direct care staff to instigate accountability in ADL documentation and integration in Care planning to impact care improvement Joined grass-root efforts across various health care organizations to adapt Joint Commission standards in recommending drug regimen reviews, comprehensive care planning, in-service training, and education that resulted in maintaining/achieving high scores in Joint Commission accreditation certifications while developing team efforts that strengthened inter-staff communications and relationships.
, 08/1996 - 08/2001
Bickford Senior Living , ,
  • Provided direction and supervision to support staff and ensured efficient and effective day-to-day comprehensive, patient-oriented pharmacy services.
  • Under the supervision of the supervising oncology pharmacist, provided drug information, maintained patient profiles, and processed all IV and chemotherapy orders.
  • Reviewed all orders for discrepancies and obtained results of necessary labs/diagnostic tests; ruled out need for additional labs and diagnostic tests.
  • Key Accomplishments: Received a merit pay increase for assuming increased levels of responsibilities during staff shortages while maintaining the heaviest patient rotation load administering chemotherapy.
  • Recommended increased staffing and shift modifications to accommodate service needs without utilizing overtime.
  • Standardized IV supplies and developed a request form that facilitated the ordering and delivery of needed supplies without inconvenience to customers or suppliers.
  • Designed an accountability form to record delivery and receipt of ordered IV chemotherapy, successfully reducing complaints of delayed services.
  • Identified a new pharmacy satellite location that increased safety standards, facilitated reallocations of workloads, staffing increases, the standardization of medication orders for increased safety and compliance with Joint Commission Standards and Accreditation.
Education and Training
Master of Business Administration: Health Care Management, Expected in
New England College - Henniker, New Hampshire

Health Care Management

Doctor of Pharmacy: , Expected in
University of Florida - Gainesville, Florida
Leadership Management Certificate 09/20011 Dale Carnegie Course: Skills for Success: , Expected in 06/2015
- ,
Bachelor of Health and Sciences: Pharmacy, Expected in 06/1987
Arnold & Marie Schwartz College of Pharmacy and Health Sciences - Henniker, New York

Pharmacy and Health Services

New York Pharmacy License Registration



Pharmacy New York State License

Strong drug product and Clinical Pharmacy Knowledge

Geriatric Pharmacy Certifications Qualifications


IV admixture, USP 797, aseptic techniques, Automation, Care planning, chemotherapy, continuous improvement, cost control, Documentation, staff training, Geriatrics, Medication Management, Chemotherapy

Order entry(CPOE), patient care support, patient safety,Leadership pResearch, Siemens, staffing, Supervising, CPOE, Pyxes-Care Fusion Excel, Power Point, Word, Nursing,


American Society Consultant Pharmacist

American Society of Hospital Pharmacist

American Pharmacist Association

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School Attended

  • New England College
  • University of Florida
  • Arnold &amp; Marie Schwartz College of Pharmacy and Health Sciences

Job Titles Held:

  • Hospital Pharmacist


  • Master of Business Administration
  • Doctor of Pharmacy
  • Leadership Management Certificate 09/20011 Dale Carnegie Course: Skills for Success
  • Bachelor of Health and Sciences

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