Pharmacy clerk typist with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. Strong technical skills and ability to learn concepts quickly. I am looking for an opportunity to use my knowledge and experience to help expand a company.
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors' offices via telephone, fax and email.
Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Verified patient data and billing information.
Strictly maintained customer and patient confidentiality.
Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Communicated with all customers and staff in a pleasant and professional manner.
Appropriately resolved customer issues, complaints and questions.
Processed up to 200 prescriptions on high volume days with 100% accuracy.
Monitor computers for security breach.
Dispatch service calls to service technicians.
Put systems in test mode for service installers.
Process alarm signals according to established procedures.
Assist customers who are experiencing technical difficulties with their security system and schedule a service call if necessary.
Greet customers entering establishment.
Worked as a team member performing cashier duties, product assistance and cleaning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Post charges against faculty and staff's accounts.
Issue receipt or change due to customers.
Effectively communicated with team members to maintain clearly defined expectations.
Tour the sales floor regularly, talk to colleagues and customers, and identify or resolve urgent issues.
Resolve health and safety, legal and security issues.
Respond to customer complaints and comments.
Manage and motivate a team to increase sales and ensure efficiency.
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