Enthusiastic Pharmacy Assistant with a track record of maintaining pr ofessional and positive relationships with customers, medical professionals , health care organizations.
Pharmacy Assistant License.
Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Provided friendly customer service at prescription drop-off and pick-up counters.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for patient and outdated prescriptions documented in file.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Verified patient data and billing information.Verified patient data and billing information.Verified patient data and billing information.Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Communicated with all customers and staff in a pleasant and professional manner.Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.Advised customers on the selection of medication brands, medical equipment or healthcare supplies.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Successfully assisted customers with medical issues and provided valuable healthcare counseling.Appropriately resolved customer issues, complaints and questions.
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