Certified Pharmacy Assistant License with the state of Washington.
Communicated directly with doctors' offices via telephone, fax and email.
Provided friendly customer service at prescription drop-off and pick-up counters.
Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
Verified patient data and billing information.
Strictly maintained customer and patient confidentiality.
Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
Communicated with all customers and staff in a pleasant and professional manner.
Consistently upheld proper pharmacy and general safety procedures and standards.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Appropriately resolved customer issues, complaints and questions.
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