Highly qualified Pharmacist with Doctor of Pharmacy degree, and advanced clinical residency training. Strong background in clinical pharmacology with certification in medication therapy management. Currently licensed in New York. Excels at teamwork, conflict resolution and making sound decisions under pressure. Extensive software proficiencies covering a wide variety of applications and operating systems. Energetic, results-oriented team-player eager to bring strong set of skills in a variety of areas to a company in need of top-level performance.
Patient service-oriented Pharmacist with Doctor of Pharmacy degree and advanced certification in Pharmacist Immunization Delivery. Strong background in clinical pharmacology and patient medication therapy management. Currently licensed in [state name].
Extensive medical terminology knowledge
Patient counseling expert
Strong clinical background
Skilled in clinical interventions
Excellent telephone etiquette
Strong decision-making ability
Supervision and training
Advanced MS Office Suite knowledge
Increased weekly pharmacy output by 100% within two months
Coordinated the implementation of an automated pharmacy inventory software for Rx and OTC items, remarkably improving inventory management and reporting accuracy in addition to increasing work productivity and cost savings
Skilled in managing inventory and reducing expenditures by renegotiating prices for pharmaceutical suppliers and insurance companies
Provided excellent customer service by thoroughly addressing the concerns of both patients and physicians
Managed staff and coworkers by rewarding good work performance, leading by example and reducing pressure in high stress situations
Coordinated new client enrollment processes and prepared medical records and agreement packets
Participated in opening a new independent pharmacy, helping the staff to learn the operating system
Acquired new, long-term partnerships with local healthcare providers to build a patient population for Rx and OTC sales
Provided support for CEO and sales team in managing operation work flow
Marketed fast friendly and confidential services as well as free delivery of all prescriptions and/or OTC items
Executed successful promotional plans that increased patient OTC orders as well as Rx counts
Provided high quality, friendly, compassionate pharmacy services, maintain continuity of care as well as medication adherence
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
Ensured patients leave with knowledge of potential drug side effect(s) and recommend OTC/herbal/nutritional supplements that reduce severity/incidence or even prevent them
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes
Supervised and trained pharmacy staff billing and collection staff
Verified new/refilled prescriptions for dispensing, resolved 3rd party rejections/issues, and performed drug utilization to identify drug interactions and/or gaps in care
Lead technicians to ensure proper work flow
Consulted with patients and prescribers to ensure safe and effective health outcomes
Developed a business plan to integrate clinical services such as medication therapy management (MTM) using Mirixa® and OutcomesMTMTM online platforms, and Simplify My MedsTM "refill synchronization" program to improve medication adherence while increasing revenue
Led a 24-hour on-call service once weekly as the sole clinical pharmacist on duty after-hours and overnight for a 350 bed hospital
Reconciled medications and monitored for drug-drug, drug-food and drug-disease state interactions
Effectively interviewed patients to identify gaps in care, and provided patient counseling & consented physician notifications Identified drug-drug & drug-disease interactions, contraindications, overlapping side effects, & non-adherences to drug therapy
Ensured accurate and appropriate therapeutic regimens for disease states present, and appropriate dosing frequency and strength
Recommended evidence-based pharmacotherapeutic treatment plans to healthcare providers
Gained competencies in clinical pharmacy services in ambulatory clinics for managing anticoagulation, asthma, cardiovascular risk reduction, diabetes, HIV care and counseling, pharmacotherapy, and smoking cessation
Provided comprehensive MTM reviews and disease state evaluations using web-based platform (Mirixa®), and live telephone interaction with eligible Medicare patients with at least two chronic health conditions including asthma, COPD, hypertension, heart failure, diabetes mellitus, depression, and rheumatoid arthritis.
Identified, assessed, and resolved medication, or disease-related problems such as adherence, adverse drug events, and gaps in care.
Collaborated with other healthcare professionals to guarantee a superior patient-centered level of care and understanding.
Received and filled new prescriptions and refills from patients.
Repackaged medications for unit-of-use dosing.
Performed inventory control measures.
Graduated Summa Cum Laude (Rho Chi Society)
Member of Dean's Student Advisory Counsel (DSAC)
Commencement Steering Committee
GPA: 3.6 University Honors Program, Deans List
New York State Registered Pharmacist, License #:057429
New York State Council of Heath-System Pharmacists, Member 2012-Present
Royal Counties Society of Heath-System Pharmacists, Member 2012-Present
American Society of Health-System Pharmacists, Member 2011-Present
National Community Pharmacists Association, Member 2013-Present
Rho Chi Pharmaceutical Honor Society, Delta Nu Chapter, Member 2013-Present
Student Vice President, Deans Student Advisory Counsel (DSAC), Commencement Steering Committee, 2010-2012
Special Needs Care Provider for child with Familial, 2007
Goal-driven, dedicated healthcare professional, highly knowledgeable and educated, and able to adapt to any work situation
Adept at working independently with minimal supervision, as well as contributing and collaborating as productive team member
Effective, personable team player with unsurpassed interpersonal skills and demonstrated ability to handle customer questions and objections
Enthusiastic, knowledge-hungry self-starter with significant exposure to health-care and patient-care fields; eager to meet challenges and quickly assimilate to other work settings
Customer-focused communicator with proven ability to understand and convey complex product information, develop rapport, build strong relationships with customers, and deliver high-impact representation of complex information
Motivated achiever cited in performance reviews for excellence in relationship building, obtaining appointments, and taking on leadership roles.
Energetic contributor with demonstrable detail orientation and multi-tasking/organizational proficiency.
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