Trusted pharmacist with management background, proven clinical skills, and resourceful operations leadership experience. Dynamic problem-solver committed to exceeding challenging performance goals, generating new revenue channels, and leading successful team collaborations is seeking opportunity dedicated to serving the health and well-being of our patients, medication therapy adherence, and building genuine relationships.
Skills
Licensed Pharmacist
Pharmacy Operations Management
Clinical Services
Customer Relations Management
Strategic Planning
Account Management
Data Analysis
Sales Management
Quality Control
Regulatory Compliance
Project Management
Personnel Development
Inventory Management
Long Term Care
Specialty Pharmacy
Immunization Specialist
Medication Therapy Management / Adherence
Third Party / Prior Authorization Management
Professional Liaison
CPR/AED
Preparing Sterile and Non-Sterile Compounds
Work History
Pharmacist, 04/2020 - 05/2020 Cvs Health – Portsmouth, VA,
Temporary Relief Pharmacist
Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
Educated patients about proper drug utilization, medication adherence, disease state interventions, and therapeutic outcomes.
Led market clinical services program utilizing business understanding, subject matter expertise, and data analysis.
Implemented business development plans, sales initiatives, and customer service engagement programs through successful team collaborations with area managers improving performance in sales, profitability, digital engagement, and customer count.
Served as subject matter expert demonstrating ability to process and instruct highly technical information. Developed professional resources pertaining to best practices, service solutions, and strategies for improved product support techniques, customer engagement, and problem resolution.
Led champions leadership training program designed for improved team engagement, skill diversification, employee performance, and patient counseling.
Led 4 high profile pharmacy team operations with 16 years of recognized performance in sales, profitability, clinical services, and customer satisfaction.
Served as Pharmacist Preceptor, professional mentor, and operations trainer. Developed and led employment development training programs which standardized performance expectations, demonstrated best practices, and built successful team collaborations.
Achieved outstanding performance reviews in sales & business development, inventory management, regulatory compliance, quality control, strategic planning, and operations management.
Responsible for advancement of 5 departmental managers, 18 senior technicians, 5 professional school graduates, 5 interns, and 28 certified technicians.
Pioneered multiple pilot program initiatives in patient clinical services, customer service programs, and operational workflow strategies, Recognized for strong business acumen, professional judgment, and critical thinking skills.
Awarded for contributions in community service, health awareness events, and role as professional liaison supporting vendor relations.
Led 7 years of record performance exceeding company plan in sales growth, gross profit, and market share.
Member of division leadership team responsible for professional recruitment, personnel development, operations planning, inventory management, quality control, and community service. Member of leadership team awarded for "Best Gulf States Pharmacy Operation."
Recognized for leadership in project management role and as team leader for over 25 new pharmacy constructions, remodels, and acquisitions.
Executed over 60 quality control reviews, compliance audits, and operational inspections within management team. Recognized for strong data analysis skills and next steps solutions.
Designated as lead trainer for new store and departmental managers supporting pharmacy operations, regulatory compliance, licensure, and certification programs.
Education
Bachelor of Science: Pharmacy, Expected in 05/1994 - The University of Texas - Austin, TX, GPA:
Graduated with Highest Honors
Rho Chi Pharmacy Honor Society
Bachelor of Science: Biomedical Sciences, Expected in 05/1991 - Texas A&M University - College Station, TX, GPA:
Magna Cum Laude, Dean's Honor Graduate/ Highest Honors
Affiliations
NRVIA Certified RV Inspector
NRVTA Advanced Certified RV Technician
LP Gas Management Certification - TRRC
Disney Institute: Business Development and Management Training
APhA Certification in Diabetes Management
APhA Certification in Cardiovascular Disease Management
APhA Certification in Medication Therapy Management
Certified Lab Manager (CLIA)
Immunization of Excellence Award
IMPACT Management Certification
Texas Board of Pharmacy Preceptor
Outstanding Pharmacy and Community Services Award
Emerging Leader Award
Presidents Award for Outstanding Pharmacy Management
AccuVision Supervision and Leadership Certification
Pacesetter Pharmacy Management Award
Triple Crown Pharmacy Manager Award
Collegiate Academic All-American
Committee Chairman: Entry level PharmD Research Panel
Sterile Products Compounding and IV Certification
Rho Chi Pharmacy and Biomedical Science Honor Societies
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