Professional individual with work related experience in the Pharmaceutical field, looking to grow personally and primarily as a team. Believe customer appreciation and respect is of highest priority. Prior experience with over phone customer support along with direct customer contact.
IV certified through previous company. While in the USAF, was EMT-B certified along with BLS. Received Basic Training Top Airman certificate for stellar performance.
Directing calls to appropriate area for resolution. Make outbound calls following up on medication order clarifications. Coordinate medication delivery through backups/stats. Complete special tasks assigned by RPH. Complete and follow through on all voice mail calls. Process refills, along with early refills.
Preparing customer vehicles with high cleanliness detail. Ability to work alone and unsupervised efficiently. Ready any and all automobiles new and used received from auction for lot. Provide complete interior and exterior automotive detail.
Provide excellent customer support for cable and Internet. Troubleshoot any and all issues under job details. If unable to resolve issue, guide customer to LEAD Technician for further assistance. Attempt upgrade of services or initiate new services to all customers. Maintain clean and organized workspace. Be proficient working in team environment as well as working alone to each individual goals.
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