Highly motivated and energetic professional with extensive years of experience in sales and customer service seeks position as a Norwegian Personal Cruise Consultant
Summary of Skills
Excellent management of guests buying habits and special interests by capturing key information into database for sales.
Polish and persuasive communicator with ability to clearly convey information
Excellent Closer
Ability to effectively use designated software to manage book of business
Easily adapt to changes and learn new systems quickly with enthusiastic attitude.
Education
Universidad de Cuyo Mendoza, MendozaExpected in – –Bachelor of Arts:English Language - GPA:
Broward Mall, FLExpected in – –State of Florida Licensed Mortgage Broker 2005:Mortgage - GPA:
Broward Mall, FLExpected in – –State of Florida Licensed Real Estate Agent 2006:Real Estate - GPA:
Accomplishments
Century Club Member Consumer Sales Carnival Cruise Lines Personal Vacation Planner 2012/2013
Exceed quarterly status goal and daily metric objectives.
Recognized throughout career for an excellent ability in achieving high guest satisfaction rates by exceeding guests' expectations.
Responsible for managing a database of guests by calling warm leads per day to design and sell future cruise vacations
Attentive to customer's needs, playing close attention to details and providing solutions to exceed customer goals.
Manage the guests buying habits and special interests, capturing this key information into the database for future sales calls and set up marketing opportunities within scheduled call appointment times.
Meeting daily/ quarterly company metric goals
Vylla Home - REAL ESTATE AGENT Washington, DC, 08/2010 - 09/2011
Bickford Senior Living - Columbus, OH, 2008 - 07/2010
Bickford Senior Living - Des Moines, IA, 2007 - 11/2007
Buy and sell real estate properties for clients.
Discuss condition of sale, negotiate and draw up real estate contracts.
Coordinate with appraisers, inspectors, title agents and mortgage brokers to assure completion in timely manners.
Keep sellers and buyers informed of the status of the different aspects involved in the transaction.
Metropolitan State University Of Denver - Denver, CO, 2005 - 07/2007
Use interpersonal and communication skills to generate referral business, leads and relationship with individuals, existing clients, past clients and Real Estate Professionals
Understand the clients’ needs and effectively explain and communicate expert knowledge of the available loan program and rates to help clients to select best product according to their goals.
Take thorough and complete loan applications, analyze and pre-qualify applicant information to determine viability of the client's desired loan program. Coordinate with appraisers, title agents and real estate companies to prove with any documentation to clear all conditions and close each loan in timely manners.
Consolidate relationship with client after closing
- TUTOR City, STATE, 02/1982 - 1991
Private tutor for international exchange students
Corporate English and Spanish Teacher
Oxy, American Express, Korea Embassy, Mendoza State Government, Bank of Tokio.
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