Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Strong customer relations
Skilled problem solver
Motivated team player
Private client coverage
High level of accuracy
Strong interpersonal skills
Professional and mature
Works well under pressure
Credit card transactions
POS systems knowledge
70 WPM typing speed
to 09/2014 International Bank of Commerce – Oklahoma City
Discovered major instances of fraud, embezzlement and large balances due.
Trained and directed 4 new hires during department orientations.
Politely assisted customers in person and via telephone.
Described product to customers and accurately explained details and care of merchandise.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Successfully acquired an average of 13 new customers per month, generating a 20% growth in revenue.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Scored in top 10% of employees in successful resolution of issues
Directed calls to appropriate individuals and departments.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Built long-term customer relationships and advised customers on purchases and promotions.
Helped drive sales goals and achieve monthly quotas.
Routinely answered customer questions regarding merchandise and pricing.
Cashier / Gift Shop 03/2012
to 08/2012 Frontier City – Oklahoma City,
Sell tickets and other Frontier City merchandise to customers.
Assist customers by providing information and resolving their complaints.
Stock shelves, and mark prices on shelves and items.
Establish or identify prices of goods and services, and assist guests with purchases using calculators, cash registers, or optical price scanners.
Calculate total payments received during a time period, and reconcile this with total sales.
Sort, count, and wrap currency and coins.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Loaded and unloaded merchandise using a ladder and pallet jack.
Educated employees on new merchandise during seasonal workshops.
to 01/2012 Coolgreens – Okc,
Greet customers while they into the establishment, order food, and give method of payment.
Ensure the freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices · Clean and sanitize customers eating areas, by cleaning tables and dishes.
Turn or stir foods to ensure even cooking.
Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
Portion, arrange, and garnish food, and serve food to waiters or patrons.
Substitute for or assist other cooks during emergencies or rush periods.
Serviced the Frozen Yogurt stand by preparing fresh fruit for Frozen Yogurt or Frozen Yogurt smoothies.
LPN: Nursing2016Oklahoma State University OKC-
Oklahoma CityGPA: GPA: 3.2/4.0
Continuing education in Nursing
Bachelor of Science: Engineer2013University of Oklahoma -
High School Diploma: 2012Bishop McGuinness Catholic High School-