Hard-working, experienced Personal Care Attendant focused on Safety and Healthy Independent Living . Dedicated to delivering the highest quality service to every client. Reliable and conscientious.
Living Assistance as a Personal Care Attendant
Planned, prepared and served meals and snacks according to prescribed diets. Ran errands, including grocery shopping and picking up dry cleaning. Handled incoming and outgoing correspondence, including mail, email and faxes. Checked mail, shopped for groceries and handled bill payments .Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Assisted with transferring Clients in and out of wheelchairs and adaptive equipment. Assisted with ADLs and Medication Reminders.
My General duties each day were divided into two areas, which were putting together the new Albuquerque Office and filling in as a Security Guard relief during lunches in the field. My duties around the office were Maintained an up-to-date department organizational chart.Organized files, faxed reports and scanned documents. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Standardized department filing system to increase efficiency. Directly supported Albuquerque Operations Manager in managing operation work flow. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
My Post was the Human Services of New Mexico Office on Broadbent. My duties included every morning to open the lobby area on time. I would greet each client entering the building and having each one sign in on the Sheet the State provided.Performed thorough Wanding and Bag searches to check for weapons or other contraband.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement. Communicated with supervisors regarding any issues that occurred while on duty.Patrolled the premises regularly to ensure safety of employees and visitors and maintaining and record reporting with the appropriate forms.
Conducted daily DOT pre-trip inspections according to a set checklist.
Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.Maintained records required for compliance with state and federal regulations.
Transported freight from origin to destination in a safe and timely manner.
Submitted a daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
Customer retention and loyalty are the primary functions and contacts are non-routine and require deviation from standard screens, scripts, and procedures.
By providing outstanding customer service, product, or billing issues and use a computerized system for tracking, information gathering, and/or troubleshooting system or any other technical issues.
Assessed potential and current members with determining needs for Internet connectivity and selling the appropriate products and helping them sign on to the internet.
As a team player helped motivate fellow team members and answered questions.
Built successful home-based business from one client.
Marketed business through client referrals and phone book listing.
Supervised over 50 Adult Girl Scouts in one geographic area.
Met and exceeded recruitment goals for both adult and girls while receiving several awards.
Delivered support and information through monthly meetings, newsletters, contests and events.
Make sure that Policies and Standards are meet and all financial and other reports were completed and submitted by deadline.
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