Sharp professional whose talents shine in a competitive, innovative and creative environment. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Personable and deadline-driven. Solid team player who offers a positive and cooperative attitude.
Grow and retain customer base. Process customer transactions, adhering to all federal and state compliance regulations. Assist branch manager on sales calls and new client production. Monitor and track transactions and fund transfers. Oversee training for all new Personal Bankers. Consistently meet 80-100 percent of performance and sales goals. Team Coach. BVS Academy/ Sales training.
Scheduled and directed staff in daily work assignments to maximize productivity. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Developed and maintained exceptional customer service standards. Communicated well and used strong interpersonal skills to establish positive relationships with guests.
Directed and supervised employees engaged in sales. Managed the purchasing process for the entire department. Shared product knowledge with customers while making personal recommendations. Met or exceeded quarterly sales quotas by 20 percent. Established and maintained proper high traffic displays, resulting in increased sales. Opened a new store location and assisted in recruiting and training new staff. Prepared schedules. Dock to stock and POS trained.
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