I have been working in retain and with customer service for over 9 years. Genuinely enjoy helping people threw consultative sales, and i have been known for the ability to build relationships and educate customers, resulting in customer satisfaction, retention, and increased sales.
Strong skills in time management, prioritizing tasks, and meeting deadlines. Highly organized and detailed orientated.
Help customers succeed financially by presenting them a variety of products that the bank offers. I help customers open and close Checking, Savings, CDs, IRA and other products. I also help them process loans, lines, and home mortgage loans. I help customers service their accounts when they have issue, such as fraud, or any other particular need. Telemarketing two nights a week to try to make appointments to bring in new relationships to the company.
As a lobby manager is to make sure you direct customers where to go as far as to what they business pertains to. Keep the lobby organized and get customers ready before they go up to the teller window. Also keep my daily sales goals.
Help customers with their cash transactions such as payments, withdrawals, and deposits. Perform daily sales goals and meet a quota at the end of the quarter. Perform a cash balance at the end of my shift and help out with the closing procedures.
Companies Worked For:
Job Titles Held: