As a Personal Banker offering and selling financial product and services to both individual and small business customers. Acquire,build and retain relationship with consumer and small business customer. Know the customer, Care about the customer and Act for the customer. Meet and exceed sales and customer service goals with the utmost of accuracy and highest ethical standards. Developing, retaining, and deepening long-term relationships while providing world class customer service.
Acquire, Build and Retain relationships with consumer and small business customers. Meet and exceed Sales and customer service goals with the utmost of accuracy and highest ethical standards. Know the customer, Care about the customer, and Act for the customer
Know the Business - including but not limited to products,policies, procedures, and compliance guidelines. Demonstrate Bank of America core values in all actions.
Also responsible for leading, managing and coaching the day-to-day aspects of running and efficient and productive banking center and creating a high quality banking experience for our customers.
Participants in program learn strategy and develop the skills necessary to run a Banking Center upon completion of the development program.
Responsible for providing basic sales and service support to customers as well as handling service requests and problem resolution. Demonstrate Bank of America core values in all actions. Establish, retain and deepen relationships with banking center customers to achieve banking center performance goals and provide quality customer service. Execute sales and service plays and processes. Proactively indentify and manage risk in every business, product and service transaction leveraging the Risk Framework.
Generate new business by outbound calling and by reaching out to the local community.
Optimizing sales opportunities to existing and walk-in customers.
work effectively as a team member and with customer.
process regular over the counter transactions for deposits, withdrawals, check cashing, account closing etc..
Issue Money orders and Teller checks. Prepare daily transactions report and verify.
Answer customer questions inquiries and advise customer about bank products and services. Train new tellers.
Manage Office related work, daily accounting, daily receivables and payables. Receive and answer phone calls and assist with computer related work
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