LiveCareer-Resume

personal assistant resume example with 4+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Reliable and hardworking "Jill of All" familiar with working alone or with team to serve more than 300 customers per shift. Experienced in supporting servers, delivering food and busing tables. Good interpersonal and multitasking skills in fast-paced environments.

Customer-oriented, restaurant professional, well-versed in liquor, beer and specialty drinks. Diligent about restocking supplies and keeping customer areas clean. Ready to take on new professional challenge and learn new skills where ever life takes me.

Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration.

Compassionate and helpful willing to do anything asked of me with 13 years of experience working with many different people. Known for my hard work and dedication to getting to and above the goal.

Meticulous worker with background spanning all aspects of food service industry, including waiting tables, kitchen prep and serving drinks. Looking to join committed team in vibrant bar or restaurant.

Skills
  • Beer, wine and soju cocktails
  • Safe serving knowledge
  • Anticipating guest needs
  • Outstanding customer service
  • Suggestive selling
  • Health codes compliance
  • Organizational strengths
  • Strong communication skills
  • Organizational ability
  • Cash and credit transactions
  • Food service
  • Service-oriented mindset
  • Courteous
  • Cash register operation
  • Basic accounting
  • Balancing the cash register
  • Employee training
  • Problem solving
  • Verbal communication
  • Excellent judgment
  • Marketing and sales experience
  • Outgoing personality
  • Team building
  • Licensed driver
  • Coordination skills
  • Client satisfaction
  • 50 WPM typing speed
  • Proper phone etiquette
  • Cash management experience
  • Resourceful
  • Dedicated team player
  • Accurate and detailed
  • Child management
  • Advanced computer skills
  • Independent worker
  • Perform well in high-demand, fast-paced environments
  • Excellent communication skills
  • Fast learning
  • Understands grammar
  • Critical thinker
  • Animal lover
  • Screens calls properly
  • Customer friendly
  • Problem resolving
  • Clean driving record
  • Computer-savvy
Experience
01/2018 to 08/2019 Personal Assistant Juv Consulting | New York, NY,
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Checked mail, shopped for groceries and handled bill payments.
  • Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
  • Ran errands, including grocery shopping and picking up dry cleaning.
  • Managed household inventory and maintenance schedules.
  • Cared for family dogs, including feeding and walking animals several times per day.
  • Typed documents, updated websites and compiled information for meetings.
  • Devised and maintained office systems to efficiently deal with papers.
  • Organized work projects around client's house.
  • Handled guest complaints, maintaining positive dining experience for all restaurant patrons.
  • Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Resolved guest complaints.
  • Checked and opened mail, including bills and invoices.
  • Consistently recognized by management for providing superior customer service.
  • Traveled with my boss to take notes and dictation at meetings.
  • Managed incoming and outgoing correspondence, including mail, email and faxes.
  • Created repeat business by developing long-term relationships with regular customers to increase client base by 30%.
  • Created presentations using Microsoft PowerPoint.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Conducted extensive online and phone research.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
03/2014 to 07/2016 Waitress Regal Cinemas Corporation | Largo, FL,
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Prepared salads and appetizers to back up kitchen staff.
  • Carried several plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked order accuracy and food quality before delivering to customers.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained accuracy while handling payments of up to $600, giving change and printing receipts with BYOB (bring your own bank) system.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
06/2013 to 01/2014 Bartender Logan's Roadhouse | Mobile, AL,
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained tight financial controls with highly accurate daily registers.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Monitored different areas of bar to keep alcohol consumption stayed in designated areas.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Created list of signature items to increase overall revenue.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Education and Training
Expected in GED | Pine Bluff High School, Pine Bluff, AR GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Pine Bluff High School

Job Titles Held:

  • Personal Assistant
  • Waitress
  • Bartender

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: