Seeking a challenging position within an organization where I can fully utilize my education and experience with Human Resources Management, Customer Service, Administrative and/or Program Management, and Program/Project concepts, practices, office procedures, and an excellent orientation specialist
PowerPoint, Excel, Word, WordPerfect, MS Outlook, Internet Protocol, Hewlett Scan-Jet ADF, Multi-line Telephone, Fax, Calculator,
Personal Assistant April 2010 to CurrentHyattsville, MD
Hours per week 40.
January 2007 to January 2010
Kept records of patients bank transactions and paid bills.
Answer the telephone and gave appropriate information to doctors and other health staff.
Prepared paperwork and applications for patient's appointments and health care assessment.
Contact Health Insurance companies on behalf of the patient by telephone or correspondence.
Kept record of patient's medications.
Use Microsoft Word to type correspondence as needed for hospital and other medical staff.
Use Microsoft excel to keep record of patient's financial transaction.
Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide Check patients' pulse, temperature and respiration.
Direct patients in simple prescribed exercises and in the use of braces or artificial limbs.
Maintain records of patient care, condition, progress, and problems.
Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.
Plan, purchase, prepare, and serve meals to patients and other family members, according to Department of Health and Human Service Grade/Series: GS-08/05.
Human Resources Assistant June 2000 to August 2007
Reviewed personnel requests to determine the nature of staffing action and source of candidates (merit promotion, applicant supply file, outside resources, or OPM).
Screened applications for legal requirements and adjudicated veterans preference and determined ICTAP and CTAP in compliance to the DEU and Federal government regulations.
Communicated with HR Specialist in serviced agencies regarding vacancy request packages, vacancy questions and other relevant information.
Determines the correct classification by comparison to existing standards related to the work, and prepares necessary evaluation statements.
Collaborates with senior management to create company policies and procedures; business improvement practices.
Practical knowledge of staffing principles, knowledge of the local merit promotion plan, and an understanding of occupational characteristics to develop promotion announcements and to analyze and evaluate the relative value of individual qualifications in relation to duties of specific positions in a variety of clerical and technical occupations.
Provided management-employee relations (MER) support services, answering general questions by explaining basic HR policies such as approvals of sick leave, administrative grievance process and hours of work requirements.
Knowledge of and ability to interpret and apply laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees on a variety of HR functions.
Applied DEU appointment authorities, OPM qualification standards and employment regulations and procedures to assist management in recruiting and selecting application of permanent and temporary employment under the General Schedule (GS) and Wage Grade (WG) positions.
Secretary April 1997 to June 2000Hours per Week － Rockville, MD
Work with superiors to formulate, direct, and develop policies for Automated Data Processing management.
Update funds expenditure reports and ledgers, while providing maintenance of all subscriber files.
Estimate and computes workload projections through established formulas and guidelines.
Complete and verify status of all outstanding purchases, contacting customers and providing delivery time of services.
Administers database, processes queries and train users.
Prepared confidential documents and correspondence; Researched, assembled, consolidated, and presented materials to supervisor for meetings, conferences, and for answering incoming requests or for preparing reports;; Prepare travel itineraries, travel authorizations, and other arrangements required for official travel; prepare travel expense vouchers for reimbursement; Entered dated utilizing the Travel Manager automated system; Prepared travel vouchers and trip reports upon travelers' return and routed to appropriate destination for travel to receive reimbursement; Typed correspondence letters, reports, memorandum, forms, and supply requests.
General Equivalency Diploma (GED) : Information Technology - SophomoreStrayer UniversityInformation Technology - Sophomore
administrative, basic, Calculator, clerical, oral, conferences, client, Data Processing, database, delivery, Department of Health, direction, employee relations, senior management, Fax, financial, forms, funds, government, HR, Insurance, legal, letters, materials, meetings, Microsoft excel, Excel, MS Outlook, PowerPoint, Word, Microsoft Word, Multi-line Telephone, personnel, policies, processes, progress, promotion, recruiting, staffing, supervisor, telephone, type, WordPerfect, written