Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Highly energetic Personal Assistant skilled in multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to enhance the executive's effectiveness. Readily adapts to change and exceeds expectations in quality.

  • Bilingual in Russian
  • Microsoft Office proficiency
  • Professional phone etiquette
  • Articulate and well-spoken
  • Strong problem solver
  • Invoice processing
  • Customer service-oriented
  • Meeting planning
  • Business correspondence
  • Appointment setting
  • Database management
  • Accounting coursework
  • Increased annual sales by 5% at Massage Envy Spa by taking on additional projects and creating effective strategies to expand existing customer base.
  • Supported a high profile client through personal document management, calendar organization and collateral preparation for meetings.
Personal Assistant , 07/2013 to 06/2015
Consolidated Investment GroupBlackwood, NJ,
  • Read and managed correspondence; composed letters and drafted various documents; initiated communication with customers and partners
  • Maintained and coordinated the executive's vacation, day-to-day meeting and travel schedules
  • Served as a professional representative of the executive to clients, investors and board members
  • Attended educational and networking events and reviewed publications for professional development
  • Handled and distributed all incoming and outgoing mail
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Store Manager, 08/2012 to 07/2013
Busch's, Inc.Brighton, MI,
  • Scheduled staff meetings and assisted with meeting materials and agendas
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events
  • Wrote and distributed meeting minutes to franchise owners; investigated issues and problems and drafted responses to urgent requests
  • Delivered prompt, accurate and excellent customer service
  • Opened new customer accounts and established new memberships based on customers' financial needs
  • Built strong relationships with customers to ensure loyalty and boost the rate of referrals
  • Promoted and proactively sold company services and products to clients and prospects, resulting in 5% annual branch sales increase
  • Made outbound sales phone calls to prospects in order to exceed minimum individual and team sales goals
  • Performed cash transactions and filing
  • Balanced daily cash deposits and store inventory with a zero error rate
  • Trained new employees on company policies, software, and cash drawer operations by conducting educational seminars
  • Reported daily averages and shortages to the franchise owners
  • Maintained confidentiality of the clients' personal information
Program Coordinator , 11/2011 to 08/2012
Campus CompactUrbana, IL,
  • Represented the program director during customer facing webinars and developed relationships with vendors
  • Developed the wellness program curriculum
  • Supervised the Wellspring Family and Women's Programs
  • Scheduled one-on-one and group staff meetings
  • Designed and conducted daily educational presentations for clients of various ages and backgrounds
  • Programmed weekly activity schedule for program participants
  • Anticipated customer needs and resolved various issues in a timely and professional manner
  • Assigned various program components to the appropriate staff
  • Collaborated with the program director on fitness program design and client engagement and retention strategies
: Nutrition and Wellness, Expected in 2012
Iowa State University - Ames, IA

ISU Honors Program member

Secretary of Lyrica Women's Choir

Treasurer of ISU Ski and Snowboard Club

Coursework in Accounting

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