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Personal Advocate/HIPAA Coordinator Resume Example

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PERSONAL ADVOCATE/HIPAA COORDINATOR
  • https://www.linkedin.com/in/jarrett-jacobs-34294a9/
Professional Summary

Experienced Public Service Professional, versatile performer, with a proven ability to optimize time and deliver receivables on simultaneous projects. Operates independently or within collaborative groups. An effective communicator with an extensive crisis and conflict management skillset. Motivated advocate with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships with first-rate client advocacy skills and extensive knowledge of community resources. Recognized for compassionate demeanor and excellent social perceptiveness.

Skills
  • Public Relations
  • Quality Management
  • Risk Management
  • Project Management
  • Investigations
  • Conflict Resolution
  • Charts
  • Coaching
  • Conflict Resolution
  • Consultation
  • Crisis Management
  • Clients
  • Client
  • Customer service
  • Data management
  • Employee relations
  • Focus
  • Functional
  • Graphs
  • Instruction
  • Leadership
  • Legal
  • Management Development
  • Mediation
  • Office
  • Modeling
  • Organizational
  • Presentations
  • Project Management
  • Public Relations
  • Quality
  • Quality Management
  • Reporting
  • Research
  • Risk Management
  • Vision
Work History
Personal Advocate/HIPAA Coordinator11/2005 to Current
Georgia Regional Hospital – Decatur, GA
  • Resolve Individual complaints received via Human Rights Hotline through investigation or mediation when appropriate, reduced substantiated patient rights violations to less than 10% annually.
  • Pioneered statewide reporting system for performance improvement.
  • Provide expertise on Individual Patient Rights ensuring rights are respected throughout the duration of inpatient hospitalizations.
  • Operates as a critical intermediary between senior leadership and general staff for ongoing employee relations and performance improvement initiatives.
  • Providing briefings on trending facility concerns.
  • Certified Investigator and designated point of contact for grievances, and customer service.
  • Provides an internal liaison for guidance regarding treatment planning and policy and procedure clarification all invested stakeholders.
  • Prevents abuse through coaching and modeling of appropriate therapeutic relationships.
  • Operate as an ambassador in support of organizational mission and vision.
  • Promoting a humane and empathetic service environment with an emphasis on respect, dignity, and cultural awareness.
  • Monitor HIPAA privacy standards, providing determinations and reporting for all violations or privacy breaches.
  • Compile, analyze, and present quantitative and qualitative grievance data orally and visually to assist in development of organizational goals, measuring quality and compliance.
  • Expanded collaboration with all external entities, providing direct reporting to the GA Governor's Office of the Ombudsman, DBHDD Office of Constituent Services, and federally mandated GA Advocacy Office.
  • Chair the Human Rights & Ethics Committee monthly and facilitate the monthly Patient Forum to gather direct feedback of patient experience for performance initiatives.
  • Provide legal support duties, coordinate Corrective Action Plans and provide outreach relevant to Individuals, ensuring compliance with establish regulatory rules.
  • Coordinate Audits as needed and serve on varied Statewide Committees as assigned.
  • Provide Crisis Management for unannounced stakeholder visits providing immediate mediation and resolution through active usage of soft skills.
Behavioral Specialist/ Special Education Teacher02/2003 to 11/2005
Gwinnett County Public Schools, GCPS – Lawrenceville, GA
  • Replicated Applied Behavior Analysis (ABA) principles within a self-contained classroom for GCPS.
  • Eliminated the need for further private facility admissions, providing fiscal relief for GCPS by reducing cost of care by more than $250,000 per year.
  • Reduced target behaviors by incorporating ABA principles in school and community settings.
  • Successfully minimized incidences of self-injurious behavior for the most challenging student from over 100 incidents per day to under 5 incidents per day, improving quality of life and subsequently allowing for placement in foster home.
  • Generated various reports, justifications, charts, graphs, and statistical data for narrative and visual presentations of student behavior such as aggressive, disruptive, and self-injurious behavior.
  • Implemented Individual Education Plans for all students serviced.
  • Increased non-verbal client's capacity to communicate through introduction of adaptive resources.
  • Supervised and provided training for paraprofessionals allotted to classroom.
Behavior Data Specialist03/2001 to 02/2003
The Marcus Institute, The Marcus Autism Center – Atlanta, GA
  • Acquired specialized training in the Principles of Applied Behavior Analysis (ABA) while engaged in dual research programs for Developmentally Disabled children.
  • Achieved competence in two respective areas of focus which were for children with Severe Behavioral Disorders and those with Pediatric Feeding Disorders, also known as Failure to Thrive.
  • Conducted research as live participant or data recorder during Functional Behavior Analysis Assessment.
  • Supported ongoing Autism research through data management, analyzation and comparison of assessment data.
  • Completed patient evaluations, parent training, outpatient services with behavioral therapy, self-help instruction and consultation with local school systems.
  • Delivered services for intensive feeding sessions, nutritional monitoring, and provided caregiver training and support, processing foods to appropriate texture level for individual clients generally between the ages of 3-10 years old.
Education
Master of Arts: Conflict Management And ReconciliationExpected in 2022ABILENE CHRISTIAN UNIVERSITY- Dallas, TX
Management DevelopmentUNIVERSITY OF GEORGIA VARIED LOCATIONS The Carl Vinson Institute of Government Management Academy
Bachelor of Arts: Psychology, Criminal JusticeALABAMA A&M UNIVERSITY HUNTSVILLE (NORMAL)- AL
Certifications
  • Public Relations
  • Quality Management
  • Risk Management
  • Project Management
  • Investigations
  • Conflict Resolution
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Resume Overview

Companies Worked For:

  • Georgia Regional Hospital
  • Gwinnett County Public Schools, GCPS
  • The Marcus Institute, The Marcus Autism Center

School Attended

  • ABILENE CHRISTIAN UNIVERSITY
  • UNIVERSITY OF GEORGIA VARIED LOCATIONS The Carl Vinson Institute of Government Management Academy
  • ALABAMA A&M UNIVERSITY HUNTSVILLE (NORMAL)

Job Titles Held:

  • Personal Advocate/HIPAA Coordinator
  • Behavioral Specialist/ Special Education Teacher
  • Behavior Data Specialist

Degrees

  • Master of Arts : Conflict Management And Reconciliation Expected in 2022
    Management Development
    Bachelor of Arts : Psychology, Criminal Justice

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