Customer Service representative who maintains a high level of professionalism,patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Provided accurate and appropriate information in response to customer inquiries.
Skilled in loans and lines of credit
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Made reasonable procedure exceptions to accommodate unusual customer request
Highest collector in the accounts in A/R department
Insisted customers with on-line ordering
processed credits and returns
open lines of credit
Assist residents with activities of everyday living in a home setting enviroment
Graduated from an state approved nursing program
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