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peritoneal dialysis administrative assistant resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Orderly and committed Administrative Assistant offering solid skills in patient relations and resilience to handle challenges of fast-paced health care environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Recordkeeping and Documentation
  • Interpersonal Communication
  • Punctual and Dependable
  • Strong Work Ethic
  • Attention to Detail
  • Appointment Scheduling
  • Team Collaboration
  • Effective Organization
  • Self-Driven and Motivated
  • Supply Management
  • Interdisciplinary Collaboration
  • Problem-Solving
  • Decision Making
  • Patient Relations
  • Patient Health Education
  • Hemodialysis Treatment
  • Disposing of Biohazardous Waste
  • Maintaining Dialysis Equipment
  • Patient Care
  • Patient Records Administration
  • Coaching and Mentoring
  • Medical Laboratory Technician (MLT)
  • Patient Care Technician (PCT)
  • Medical Laboratory Procedures
  • Critical Thinking
  • Direct Patient Care
  • Medical Terminology
  • Patient Observation
  • Care Plan Development
  • Treatment Plan Development
  • Specialized Care
  • Patient Education
  • Transporting Files
  • Recordkeeping and Bookkeeping
  • Document Retrieval
  • Professional and Courteous
  • Computers and Technology
  • Microsoft Office
  • Schedule Management
  • Strong Organizational Skills
  • Document and File Management
  • Appointment Coordination
  • Verbal and Written Communication
Experience
Peritoneal Dialysis Administrative Assistant , 01/2018 - Current
Medstar Research Institute Leonardtown, MD,
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Kidney Smart Educator/Modality Edu., 01/2018 - Current
DaVita City, STATE,
  • CKD stages and basics
  • Dietary Considerations
  • Work, insurance, lifestyle
  • Modality options and access
  • Used vast number of teaching strategies, in coordination with material provided, to meet diverse group of patient's specific needs.
Certified Clinical Hemodialysis/PD Technician II, 08/2007 - Current
DaVita Conway City, STATE,
  • Vascular Access Manager
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Transported patients to and from rooms and prepared for treatments according to individual specifications.
  • Transported patients from rooms and prepared for treatments.
  • Set up and operated hemodialysis machines to provide dialysis treatment for patients with kidney failure.
  • Connected hemodialysis machine to patient's forearm or catheter site to start blood circulating through dialyzer.
  • Cleaned fistula, graft or catheter using antiseptic solution.
  • Inspected venous and arterial pressures to maintain pressures within established limits.
  • Inspected pressures, conductivity and temperature to verify conformance to safety standards.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Communicated with management or other staff to resolve problems.
  • Assisted in training technicians, medical students or other staff members.
  • Cleaned medical equipment or facilities.
  • Communicated test or assessment results to medical professionals.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.
  • Adjusted settings or positions of medical equipment.
  • Coded data or other information.
Patient Care Technician , 04/2007 - 08/2007
Conway Human Development Center City, STATE,
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Notified senior staff of patient emergencies to optimize outcomes.
Education and Training
: Health Sciences, Expected in
-
University of Central Arkansas - Conway, AR
GPA:
Status -
Certifications
  • Certified Clinical Hemodialysis Technician (CCHT)
,

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Resume Overview

School Attended

  • University of Central Arkansas

Job Titles Held:

  • Peritoneal Dialysis Administrative Assistant
  • Kidney Smart Educator/Modality Edu.
  • Certified Clinical Hemodialysis/PD Technician II
  • Patient Care Technician

Degrees

  • Some College (No Degree)

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