Effectively handled various activities and functions supporting customer, finance, engineering, sales, program management, Chief Engineer, Vice-President of Operations, and President, applying analytical skills, adaptability, focusing on customer support, process management and improvement due to lean initiatives and building positive relationships. Proficient with Microsoft Office suite applications. Fluent in Serbian, Croatian, Macedonian.
Problem Identification & Resolution
Managing service parts
Project Control & Management
Preparing training material
Volunteered for John C.
Lincoln Hospital -Deer Valley gift shop.
Received a "Quality" Award, Bing Metals Group.
Received "Suggestion" Awards (4).
Additional experience includes part-time support to CPA professional in handling bookkeeping and income tax preparations, serving as Technical Support Assistant to the General Motors plant, managing and operating a travel agency for 2 years and a Baskin Robbins franchise store for 3 years (along with a full time position).
March 2010 to CurrentBoeing - GS&S - Finance - MCM － Mesa, AZ
PDS January 2009 to April 2010
Business & Planning Analyst July 2007 to October 2008Phoenix, AZ
Aerospace/Defense Supported several Apache International service programs: including Netherlands Block II Upgrade of $23M in material, Netherlands ICLS/PBL over $14M in material, Japan 52M, Taiwan over 13M, and few other smaller transactional spares Provided Material Cost Management (MCM) support: researched, collected, interpreted, and assembled data from multiple sources Developed and updated Estimates at Completion (EAC) and other ad hoc analysis (monitored and tracked performance) Budgeted repairs and new buys using a checkbook process, which is cost management and budgeting on a part level basis Prepared cash forecasting (monthly and yearly), both on the control account level and program level Obtained budget allocation, pulled historical data, reviewed Bill of Material (BOM) and maintained budget in CSPR (Cobra) Provided quality and timely analysis to programs/prime planners relative to material schedules and cost Prepared and maintained time-phased material related to budgets baselines, validated systematically/analyzed performance Reconciled deliverables to supplier payments; Assisted with Long Range Business Plan (LRBP) development Provided EVMS support, performed variance analysis, reconciled data discrepancies; Earned EVM Silver Medallion Collaborated with multiple business units to support metrics analysis, reconciliation and reporting Participated in process improvement team; Completed required compliance training Prepared check sheets for several processes Focal for contract closeout process Systems/Software used: COGNOS, COBRA (CSPR), MS Office, including, Excel (V-look up, Pivot) POSITION: PROJECT ADMINISTRATOR-Flight Controls Group TYPE OF BUSINESS: Aerospace Provided a variety of administrative support activities to support Software Engineering and Validation/Testing group (787 program) Processed inspection packets for electronic review, utilizing SCR Manager; Ordered department supplies Generated trace tool reports and identified producers for various signals-referenced data dictionary; Formatted SRDD Requirements Performed research and prepared reports as required; Led configuration management document control efforts (Boeing required) Posted engineering metrics to drive accountability and project results; Collaborated with various groups Entered ID-Admin requests Delegated 787 Process support team weekend coverage Developed a process flow chart to assist in training of new personnel; Coordinated assistance on work assignments as necessary Audited and trained associates on manual preparation of documents that needed to go through a review process Acted as liaison to access and replace artifacts in CM21; Created SCR's in CM21; Uploaded metrics to E-Project Software used: MS Word, Excel, Power Point, CM21, Trace Tools, Val Doc, Beyond Compare, Adobe Acrobat.
PROJECT COORDINATOR April 1993 to March 2006Bing Metals Group － Detroit, MI
Automotive Coordinated part launch process, including system set-up, and other effort necessary to meet customer requirements Managed department compliance to operating procedures and processes, including streamlining efforts Maintained control and status on price, part numbers, engineering changes and prints Developed and maintained project schedule for prototype and service parts; monitored and tracked execution to the plan Improved customer rating on service part delivery to Ford Motor Company Supported top management in development of business unit strategy and achievement of goals Administered contracts and agreements to ensure efficient, effective and compliant performance during the entire acquisition and product lifecycle including interpretation of contract requirements, risk management, change management Reduced the purchase order review/sign off time by 80% by auditing the process and streamlining the procedure Streamlined and improved customer quote response efficiency by 50% (designed and implemented a new process) Managed procurement of prototype and service part orders/requirements; Prepared export documents, tags when required Established professional networks and customer rapport to facilitate company objectives and customer satisfaction Provided various mentoring across the enterprise, including training when necessary Generated executive summaries for top management Interacted with senior internal and external personnel on significant matters often requiring coordination between organizations Monitored supplier performance to contract terms - established contract performance metrics; updated GM and Ford systems Collected and analyzed cost and non-cost data from various systems and sources and prepared reports and presentations Established and championed a (cross functional team) weekly meeting to track problem resolution and one to improve morale Collected and analyzed historical data and prepared pricing (cost estimates - piece price, tooling, terms, and timing) Conducted analysis such as make/buy components, price, funding/expenditure profiles and progress tooling payments Participated in identifying and suggesting appropriate tools and methods in development of cost and price analysis Coordinated make or buy decisions with appropriate personnel and evaluated vendors (purchased component parts & o/s process) Initiated, identified and planned the processes and tools to improve communication and information sharing Audited documents prepared by engineering and sales and drove accountability and accuracy of data (cost, schedule, material) Audited part/pricing information, developed (BOM) Bill of Materials, and updated systems with pertinent data Audited departmental documents and processes for all aspects of QS9000/ISO/TS16949 compliance; Trained as an internal auditor Developed and implemented policies/operating procedures and trained engineering staff on processes and form usage Assisted engineers in preparation of part launch documentation -APQP process (FMEA, Process Flow Charts, Timing charts) Prepared sales forecasts; Performed analysis of project costs and component price negotiations with vendors Assisted management in developing engineering department budget; processed highly confidential and critical matters Identified, developed, implemented cost reduction initiatives (part of the Six Sigma team efforts) using lean principles Developed internal and external publications, including technical reports, and marketing/sales presentations Prior positions held for the same company: Engineering clerk (2), Business Analyst (4 years), Cost Estimator (2 years).
Bachelor's degree : Business ManagementUniversity of PhoenixBusiness Management Completed the following classes at Boeing: Contract Analysis, Review and Execution, Risk Assessment, Estimating & Pricing Completed a Business Management Program, Baskin-Robbins (Earned a certificate, as a co-owner) Completed a Cost Estimating training, SME (Earned a certificate) Completed Basic Six Sigma training, Lean Manufacturing Principles, The Bing Group Completed Program Management Principles, Ford Motor Company, in addition to several other classes Completed Failure Mode Analysis (FMEA) training, The Bing Group
administrative support, Adobe Acrobat, ad, Apache, auditing, Automotive, Basic, budgeting, budgets, budget, Business Analyst, Business Management, Business Plan, change management, Charts, COGNOS, configuration management, contracts, cost reduction, customer satisfaction, data dictionary, delivery, documentation, Estimating, forecasting, functional, interpretation, ISO, marketing, Materials, mentoring, access, Excel, MS Office, Power Point, MS Word, negotiations, enterprise, networks, personnel, policies, presentations, Pricing, prime, problem resolution, process improvement, processes, procurement, Program Management, progress, publications, quality, rapport, repairs, reporting, research, Risk Assessment, risk management, sales, Six Sigma, Software Engineering, strategy, TYPE, Upgrade, Validation