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payroll supervisor resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Profile
Exceptional Payroll Administrator with a background in finance seeks to provide administrative, accounting and payroll support to an energetic human resources or finance department. Seeking an opportunity within the company that provides upward advancement based upon my achievements and performance.
Qualifications
  • Multi-state payroll
  • Federal and state tax regulations
  • Record-keeping
  • Internal controls
  • Microsoft applications
  • Research support
  • Analytical skills
  • Attention to detail
  • Relationship building
  • Time management
  • I-9 documentation
Relevant Experience
Worked with human resources to develop streamlined way to track paid time off. Simplified payroll processing procedure to increase department productivity by 50%.Successfully transitioned companies from use of paper timesheets to automated payroll system within 1 year.
Experience
01/2013 to Current
Payroll Supervisor Boston Globe Media Boston, MA,
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool. Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies. Onboarded new employees in the time reporting and payroll systems. Maintained annual and monthly budgets. Responsible for interview and selection process for team.
  • Creates and maintains effective teams.
  • Establishes and support team goals and objectives, including but not limited to: performance goals for professional improvement of self and staff.
  • Conducts performance evaluations and development plans.
  • Conducts formal and informal coaching and counseling.
  • Facilitates new hire on the job training and orientation into team environment.
  • Assists in the accomplishment of the company goals.
  • Helps other employees to accomplish company goals.
  • Supports the design, plan implementation of Payroll related programs and policies solutions.
  • Accountable for communicating, endorsing, and modeling company vision.
  • Ensures team maintains effective relationships with the client by consistently demonstrating a complete understanding of the client's needs, expectations, and business objectives.
  • Ensures customer satisfactory through the delivery of value-tied to payroll service that result in client satisfaction.
  • Identifies and recommends process improvements and enhanced operational policies.
  • Ensure team follows applicable laws, regulations, and/or policies to payroll processing and administration.
  • Builds, maintains, and promotes effective functional relationships with team members, peers and their teams.
  • Customer service experience in a team environment.
  • Effective problem solving/decision making/conflict resolution skills.
03/2006 to 2013
Payroll Specialist Nicepak Products Inc./ Pdi Mooresville, IN,
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies. Onboarded new employees in the time reporting and payroll systems. Processed rehires, transfers, terminations, garnishments and withholdings. Monitored vacation accrual. Prepared and maintained support documentation. Backup my supervisor in team meeting and help with escalation process from the team.
  • Mentoring new hire on our processes.
  • Go to person for the team on procedures and the where is needed.
  • Process payroll on the weekly basis up to 1,350 employees.
  • Provide customer services to clients, such as inquiries on payroll related issues, discrepancies, special reports and etc.
  • Assist other team members when they need assistant with payroll.
  • Contact clients daily to obtain payroll data including salary adjustments, special payments and employees deductions.
  • Data entry of all payroll-related data necessary to process payroll.
  • Research and resolve client problems.
  • Maintain a high rate of client retention through quality service.
  • Perform WebEx Training for new and current payroll contacts on our ESC.
  • Use OneVoice for documentations and provide communications to our internal service teams.
  • I am currently part of the client steering committee, which is task to improve our client survey result.
06/2004 to 04/2006
Payroll Specialist Nicepak Products Inc./ Pdi Woodcliff Lake, NJ,
  • Process payroll on the weekly basis up to 1,200 employees.
  • Process multi-state payroll on the weekly basis.
  • Process certify payroll for construction companies.
  • Contact clients daily to obtain payroll data including salary adjustments, special payments and employee deductions.
  • Data entry of all payroll-related data necessary to process payroll.
  • Research and resolve client problems.
  • Generate invoices and reports for clients and accounting department.
  • Maintain a high rate of client retention through quality service.
Skills
accounting, Backup, coaching, conflict resolution, counseling, client, clients, customer services, Customer service experience, Customer Service, customer service skills, Data entry, decision making, delivery, functional, Leadership, Mentoring, modeling, Payroll, Process payroll, payroll processing, policies, problem solving, processes, quality, Research, supervisor, vision
Education
Expected in 1986 to to
Diploma: General Education
Fremont High School - Oakland, CA
GPA:
General Education
Expected in 1992 to to
: Computer Programming
Long Beach City College - Long Beach, CA
GPA:
Computer Programming
Expected in 12/93 to to
: Office Management
Computer Academy - Huntington Beach, CA
GPA:
Office Management
Affiliations

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Resume Overview

School Attended

  • Fremont High School
  • Long Beach City College
  • Computer Academy

Job Titles Held:

  • Payroll Supervisor
  • Payroll Specialist
  • Payroll Specialist

Degrees

  • Diploma

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