Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff. Ensured network, system and data availability and integrity through preventative maintenance and upgrades. Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.Provided continued maintenance and development of bug fixes and patch sets for existing web applications. Recommended network security standards to management. Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Supervised a team of [Number] security personnel during a given shift. Screened vendors and contractors before granting access to restricted areas. Advised security team and conducted investigations of significant threats and the loss or misappropriation of assets. Analyzed and investigated all incidents alongside functional management and security supervisors. Oversaw staff timekeeping entries and reports through payroll management program. Interpreted data from various assessment tools to determine the appropriate level of supervision.
Emphasis in Criminal Justice
Elected Law School Class Representative all 3 years
Graduated Cum Laude
Dean's List every Semester
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