Patrol Sergeant Resume Example
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PATROL SERGEANT
Summary
Experienced Patrol Sergeant with ten years in leading police officers to enforce laws of California with calm, professional demeanor. Identified, pursued and arrested suspects to reduce crime for community. Managed administrative and personnel tasks to run squad efficiently. Orderly Patrol Sergeant with expertise in patrolling, detailed report writing and dispute resolution. Cordial and very responsive with the ability to patrol assigned areas and keep vigilant for suspicious activity.
Skills
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Experience
Princeton University Staff | Boston , MAPatrol Sergeant10/2017 - Current
- Evaluated and advised police officers and other personnel.
- Responded to calls for service, including unlocking doors and assisting property management pertaining to homeless, gang, and parking issues.
- Patrolled various property throughout Santa Clara county and Alameda county and worked with other officers and property managers to reduce issues in area.
- Trained officers in security skills to improve outcomes of calls and routine patrols.
- Wrote reports detailing events and people involved.
- Patrolled designated properties to identify problem areas on property and possible illegal activities, issue citations, prevent incidents and provide a security presence.
- Answered calls and complaints while providing community-oriented security services to improve and enhance quality of life community-wide.
- Improved customer satisfaction by finding creative solutions to problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
Stanford Hotel Group | Orlando , FLSecurity Officer05/2013 - 07/2016
- Monitored security cameras and fire, building and alarm systems.
- Investigated alarms and disturbances to maintain safety.
- Documented all security-related situations and submitted in-depth reports to my site supervisor.
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Checked credentials and issued passes before allowing access to property.
- Oversaw premises to identify security risks to promote employee, resident and visitor safety.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Surveilled all areas within facility to identify suspicious behavior.
Change.Org | Seattle , WAHead of Security01/2011 - 08/2013
- Kept staff aware of security and safety concerns with regular meetings and drills.
- Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
- Evaluated current security operations and personnel to detect areas in need of improvement.
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
- Oversaw management and maintenance of security-related tools, documents, standards and processes to maintain sustainable, compliant infrastructure.
- Developed and implemented training methods to promote improved officer performance.
- Supervised property entrances and exits and monitored employee safety.
- Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
- Managed all security procedures and protocols for company, reporting any non-compliant personnel to the General Manager of the resort.
- Supervised and mentored managers and staff members in conscious effort to deliver top-quality services.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Monitored 254 square miles of property for any security issues.
Alakaina Family Of Companies | Bethesda , MDSecurity Sergeant01/2010 - 08/2011
- Wrote detailed reports regarding daily security activities and notable incidents.
- Attended to emergency situations such as accidents, alarms and suspicious activity as first responder.
- Coached and directed junior team members on performance and policies implementation.
- Covered security areas as backup for front-line officers.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Trained new security officers on safety protocols and company standards.
- Provided security team leadership and contributed to on-call duties.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Led security team and contributed to on-call shifts.
- Supervised property entrances and exits and monitored employee safety.
- Demonstrated ability to think fast and remain calm under pressure.
Education and Training
Monterey Peninsula College | City, StateAssociate of Science in Marine Science And Technology
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Resume Overview
School Attended
- Monterey Peninsula College
Job Titles Held:
- Patrol Sergeant
- Security Officer
- Head of Security
- Security Sergeant
Degrees
- Associate of Science in Marine Science And Technology
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