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patients rights advocate resume example with 17 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am friendly and trained in windows xp software and compliance requirements. Detail-oriented, hardworking and reliable. Successful working with hospital, social service entities to achieve positive all-around outcomes. Caring Patients' Rights Advocate with successful background working as positive intermediary between hospitals and patients undergoing treatment. Excellent communication and problem-solving abilities. Experienced Patient Advocate adept at conflict resolution, time management and relationship building. Dedicated Patients' Rights Advocate highly effective at getting patients connected with valuable resources. Technologically savvy and successful managing large caseloads in a large hospital environments. Motivated Patients' Rights Advocate and enthusiastic about helping patients navigate rights and responsibilities during treatment. Personable demeanor with priority on care and service. Organized Patients' Rights Advocate with experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Enthusiastic Patients' Rights Advocate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job duties and training in compassionate patient care. Motivated to learn, grow and excel. Patient rights Follow through Organized nature Resource utilization Verbal and written communication Relationship building Document filing Appointment Scheduling Chart pulling Caseload management Interdepartmental cooperation Proficient in Windows XP Educating patients Following up with patients Reliable Honest Team Player Time Manager Listener

Skills
  • Patient Rights
  • Follow through
  • Organized nature
  • Resources utilization
  • Verbal and written communication
  • Reliable
  • Honest
  • Team player
  • Fast learner
  • Time manager
  • Organized and Detail-Oriented
  • Patient Confidentiality and Data Security
  • Documenting and Recording Information
  • Relationship building
  • Chart pulling
  • Caseload management
  • Appointment Scheduling
  • Proficient in Windows XL
  • Educating patients
  • Interdepartmental cooperation
Education and Training
University of Phoenix Concord, CA Expected in 11/2012 Bachelor of Science : Business Administration And Management - GPA :
Pittsburg Adult Education Center Pittsburg, CA Expected in 09/2012 Certified Nursing Assistant (CNA) | Nursing Assistance : - GPA : I am willing to show to you
Liberty Adult Education Brentwood, CA, Expected in 12/2008 GED : - GPA :
Pittsburg Adult Education Center Pittsburg, CA Expected in 08/2006 Certified Nursing Assistant : - GPA :
Certifications
  • Bachelors of Science in Business Management - 11/2012
  • GED - 12/2008
Experience
Holy Redeemer Health System - Patients' Rights Advocate
Hamilton, NJ, 07/2018 - Current
  • Assisted patients in understanding individual rights and responsibilities in regards to care
  • Utilized knowledge of available resources to help patients select appropriate courses and obtain relevant support
  • Maintained documentation on patient activities and hospital actions
  • Collected and reviewed patient information to assess eligibility for special programs
  • Responded to patient concerns and questions with compassionate and knowledgeable service
  • Worked effectively with staff from all departments to coordinate resolutions
  • Managed large caseload of patients in the Mental Health department
  • Assisted in recovery process by offering support and finding outpatient services
  • Represent patients in Legal Administrative Hearings
  • Help patients maintain a supportive relationship with family and staff.
Holy Redeemer Health System - CERTIFIED NURSING ASSISTANT
Egg Harbor, NJ, 02/2007 - 10/2013
  • Schedule appointments
  • Maintain medical charts
  • Data entry
  • Distribute medication
  • Assist with patient's assessment/care planning
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Delivered individualized patient care by recording vital signs, documenting observations
  • Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Holy Redeemer Health System - CERTIFIED NURSING ASSISTANT
Feasterville, PA, 01/2007 - 02/2007
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Cared for average of 6 patients per day in a hospital facility, delivering high-quality, efficient support to meet all needs
  • Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Education and several awards upon request
  • Oversaw and maintained patients' rooms, group living areas
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Transported patients between rooms.
Rosewood Care Center - CERTIFIED NURSING ASSISTANT
City, STATE, 06/2001 - 10/2006
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Checked patient vitals such as temperature and blood pressure
  • Delivered individualized patient care by recording vital signs and
  • Documenting observations
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment
  • Obtained client medical history, including medication information, symptoms and allergies
  • Oversaw and maintained patients' rooms and group living areas
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Transported patients between rooms.

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Resume Overview

School Attended

  • University of Phoenix
  • Pittsburg Adult Education Center
  • Liberty Adult Education
  • Pittsburg Adult Education Center

Job Titles Held:

  • Patients' Rights Advocate
  • CERTIFIED NURSING ASSISTANT
  • CERTIFIED NURSING ASSISTANT
  • CERTIFIED NURSING ASSISTANT

Degrees

  • Bachelor of Science
  • Certified Nursing Assistant (CNA) | Nursing Assistance
  • GED
  • Certified Nursing Assistant

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