Customer-focused Representative committed to addressing customer concerns with speed, accuracy and professionalism.
Customer Service Call Center Representative dealing with patient billing questions, concerns and complaints.
Screening for Compassionate Care Financial Assistance
Setting Payment Plans and Financing Options for patients
Customer Service phone lines answering 50+ calls per day
Patient concerns and complaints
Accounts receivable and nightly balancing
Rebilling insurance claims
Processing and screening patients for financial assistance
Started out as a collector in self pay billing
Worked denials and underpayments
Tricare/Regence billing agent
Created a new unit within the Medicare Supplement TPA
Hired and trained 16 staff
Acted as a liaison between TPA and Insurance Company
Analyze results of system testing
create, develop and maintain documentation and policies
Companies Worked For:
Job Titles Held:
Where can I find a Confluence Health Patient Services Representative resume example in East Wenatchee, Washington ?
This is an actual resume example of a Patient Services Representative who works in the Call Center Industry. LiveCareer has 204620 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.